It was impossible to get to get a spot at the pool as people would put their towel and then disappear. There were not many chairs to accommodate this. Otherwise an amazing hotel that really goes out of their way to provide amazing customer service. I would stay here in a heart beat. The helped arrange a taxi to and from the airport, a rental car and upgraded our room without me asking for it. All very friendly and helpful.

The staff at this hotel are the best! They helped with parking my rental car, arranging for taxi, and making my stay absolutely stress and hassle free. The room was fantastic - great views, double shower is a major convenience when sharing with a partner and a lovely balcony too. Highly recommended!

This is a magnificent hotel. The staff are very welcoming and friendly. This was a perfect place for Chania.

Really great stay overall. Convenient location, comfortable clean property with friendly and helpful staff. Only complaint was the mattress probably should be replaced. Sagging due to age.

Everything was lovely

Excellent room,very comfortable bed ,silent air conditioning which was useful at night ,pool disappointing as never any sun chairs available.breakfast good variety but not very hot.Reception staff amazing .

Incredibly friendly and helpful staff, lovely room (upgraded for us too), fabulous breakfast, lovely peaceful pool area. Great location just a few minutes walk from the delightful old town. Highly recommended!

Amazing stay. Thanks to the great staff

Fantastic stay at the hotel. Everything was wonderful!

Good breakfast options and excellent customer service from all staff.

Hotel excelente. Perto dos principais pontos. Funcionários muito simpáticos, principalmente as duas loiras da recepção. Com certeza me hospedaria novamente. Não existem pontos negativos. 100% perfeitos.

I loved the location for visiting Old Town. It's also conveniently located right next to the bus station so I recommend taking the the bus from the airport it will save you a ton. The breakfast was good as were the drinks at the bar. I'd do dinner at the surrounding restaurants. Overall it's a very nice place

Excellent location. Terrible parking. You need to pay 15 euros a day and they leave the car in the street

Apart from the late check-in ( way beyond the the expected time ) everything was decent.

The staff was helpful and courteous. The hotel is in a great area- walkable to restaurants and shops

Overall really good.

Clean room, staff very friendly

Room was spotless with a welcome treat waiting... Bed was so comfy and the staff were so nice and courteous...

Very nice and modern hotel

Clean room, staff are very friendly