Rating & Review Keseluruhan Holiday Inn CALAIS - COQUELLES by IHG, an IHG Hotel

Great stay on the way home from a family trip in France. Hotel is extremely convenient for Le Shuttle, has everything you need and leisure facilities

Great hotel in an relaxed area. Very good facilities. Only issue was the uncomfortable pillows!

Its very close to the Eurotunnel. The lobby is nice!

Our stay at the Holiday Inn in Calais was smooth, comfortable, and genuinely pleasant—but what really stood out was the dinner. We hadn’t planned on eating at the hotel, but we’re so glad we did. The meal was surprisingly delicious—thoughtfully prepared, flavorful, and far better than what you might expect from a hotel restaurant. Even more memorable than the food was the kindness of the staff. They were warm, attentive, and especially welcoming to our children, treating them with genuine care and friendliness that made the evening feel even more special. Our room was clean, quiet, and well-equipped, with a lovely view of the port and a bed that made for a great night’s sleep. The hotel’s location made it easy to explore Calais on foot, and we appreciated how relaxing everything felt after a day of travel. While it may not be a luxury destination, the Holiday Inn in Calais delivers exactly what a traveler needs—comfort, kindness, and a few unexpected delights. We would absolutely stay here again.

Enjoyed our stay nice staff helpful &friendly lovely food

Great hotel less than 5 mins to the eurotunnel and super quiet. All staff extremely helpful bilingual and ok to bring your dog. 10/10

Zeer fijn hotel, het was mijn tweede verblijf hier. De suite is zeer ruim zodat ik tussendoor ook nog wat kan werken. Goed bed met twee soorten kussens. Uitgebreid en lekker ontbijt. Zeer vriendelijk personeel. Het restaurant vond ik minder: stoofvlees zonder smaak en met veel vet aan. Te duur voor de geboden kwaliteit.

The white table was not as clean and the heating in the room was insufficient. Hidddn behind the curtain

Considering its proximity to the channel tunnel it was really quiet. Nice bar, clean rooms, friendly staff and good food in the restaurant. Nothing fancy but good selection and plenty of choice, freshly prepared. I’ll stay again.

La chambre spacieux , le lit xxl , la douche avec de la pression ! Un bonheur Une bouilloire pour se faire un petit thé Le parc avec les poules Le coin détente tout est vraiment sympa Je reviens régulièrement et je continuerais Le personnel est adorable Le seul tout petit bémol est l’appareil à café pour le petit déjeuner qui est un peu capricieux Mais ce n’est qu’un tout petit détail Ça ne m’empêchera pas de revenir

Perfect location for Le Shuttle, with ample on site parking. Excellent pool and facilities, and friendly efficient service in the convenient and good quality restaurant. Family room was large and well equipped but chilly (December) - perhaps some rooms/corridors need modernising to the standard of the very smart reception area etc. But would definitely recommend and stay again.

The hotel was easy to find and had plenty of disabled parking. The lady receptionist was very welcoming and helpful. We had booked an accessible room as my husband is disabled, but it really was not suitable. The bathroom/wetroom had a wide door but there was only one handrail in the room next to the toilet. There was nothing in the shower area so husband couldn't use it as he needs to hold on when showering. I would have mentioned this on checkout if the gentlemen had been approachable. He barely spoke to us and did not enquire if everything was ok or if we'd had a good stay, it was verging on rude. Overall its a lovely hotel and the food was very good, its just not really suitable for disabled people.

Horrible Experience

Very friendly and efficient staff, good options in restaurant and food chosen was very good. Comfortable, clean and spacious room

Excellent place to stay near shuttle terminal. Good food, clean and comfortable. Pleasant professional staff.

Lack of info on pet stays. Charged £30 per pet and requested to book additional room as only 1 dog per room, even if they are tiny dogs.

Bon séjour dans un hôtel de qualité. Personnel bienveillant Seul bémol, piscine trop froide

Hôtel très vivant et proposant beaucoup de srvices

Beautiful hotel with very friendly staff . We enjoyed our stay .

Aanrader in de buurt van Le shuttle. Heel laat aangekomen maar zeer vriendelijk en lief dame bij check in. Ook een super charger met 6 plekken of zo, was top!