Rating & Review Keseluruhan The Addison Hotel, SureStay Collection by Best Western

It was convenient

Hair in the bed that was not ours. Cockroaches in the rooms were prevalent and came out of lights, from under furniture, etc. Musty smell in the hall when getting off elevator. Breakfast was good, but limited. Beds were uncomfortable and pillows absolutely are worn out and need upgrading. If the options presents itself again, I'll absolutely pass.....

We had an issue with the first room we were given, but the clerk was very helpful and moved us to a room on a quite floor.

Everyone in this hotel was friendly, food was great, and housekeeping was wonderful

Very clean

Staff were beyond nice, but the hotel itself was extremely dirty. Blinds and curtain barely worked. Towels were dirty. Our room had the trash taken out one day out of five. The outlet in our room didn’t have an outlet cover. Comforter had cigarette burns in it. Half the lights in our room didn’t work. Nightstand was covered in something questionable.

The room was not cleaned very well at all. Got hair all over us and had used shower stuff

The property is too old mattress not comfortable at all

Ty

No laundry and no gym - no date to have them back

An average hotel... nothing bad or overly good. It was clean; front desk service is good. Kinda old and in need of some upgrades.

Na

Don’t book here, the carpets are terrible! The rooms dirty. Terrible terrible

The hotel was nice and not too far from the highway and places to eat. But the room and the second floor where we stayed smelled like stinky feet/locker room.

breakfast is very good.

Easy, convenient access to the airport and other amenities. Friendly staff and nice rooms.

Covers all the bases for a very reasonable price.

Staff was rude and seemed to be bothered by any questions. Paint was peeling in our rooms, garbage was left from pervious guests, pillows were small, and the pool was closed.

I stayed there about 4 to 5 nights every day room service went in they made up my beds and change sheets when I left they tried to keep my deposit and said I was smoking. They never said what cigarettes were marijuana, but I have my four-year-old and five-year-old two little girls with me and they lied to me and told me they released the money and then three days later when I got home told me I was smoking. Staff was very racist from the first date.

Bom hotel. Região tranquila.