Dining on the property was ok

Beautiful pace

Beach area was closed. Pool was dirty. Our room was noisy and loud. John Pierre did not listen to concerns. Poorly managed. Had a great vacation. Just don’t stay there!

Availability for water

The only good thing about this resort was the view. The room was nasty, everything high- priced, Room service took forever. I will not stay again.

Dirty,no beach access,

The pool area

Got here early around noon from a 16 hr flight. They didn’t have a room until 03:00 pm , check in was at 4 pm. Anyway nice rooms and clean. I’m happy with the service provided but there’s always room for improvement.

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Very clean, great amenities, felt safe and enjoyed the shops nearby.

Needs to be remodeled. Chipped paint, dirty carpet, door to balcony was missing. The pool area felt dirty and the beach was not usable. Excellent location as Ubers were only $5-8.

pool and restaurant

The Caribe Hilton is an old building (75+ years), so it’s showing its age. Nevertheless, it is super charming! The pool is world class, and the bar/live music was incredible! I am born and raised puertorican, so I am aware of the cultural importance of this hotel. So many puertorican artists have performed here, it is a pinnacle of who’s who when it comes to PR’s artistic heritage. I wouldn’t hesitate to stay here again, however, they’re not pet friendly, and that is a no-no next time I come visit my homeland. All in all, if you want to visit PR, this is the perfect spot to stay at (if you don’t have pets). 10/10

Nothing bad to say. Loved this property would stay again.

The views.The area felt safe and plenty of food inside of the hotel and outside.Plenty to do too.

Comfortable beds, house keeping nice

Caribe Hilton is absolutely beautiful. I felt safe during our entire stay. The adult pool was stunning and loved all the amenities available for families. I wish they would pay more attention to the kiddie pool, it appeared to have a lot of scum (probably from sunscreen), just not as clean and clear as the main pool. The resort itself is stunning but some parts look somewhat dated. Overall a great experience, everyone was super friendly.

Check in was a terrible process I was told I would be called when our room was ready. Traveling with two kids and never was called. I had to get back in this long line to find out after over an hour waiting of our room was ready. I was handed keys and that was it no information provided to us. The $100 a day deposit is an over kill for such crappy dirty rooms. We walked into our room with sand and dust everywhere. Food over priced not family oriented for small kids in choices of food. Will not ever stay there again.

I like about the environment and the pool. It would be nice if there is convince store or reasonable restaurant.

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