The room was in good condition, microwave could be updated but other than that it was okay. No roaches or bed bugs so that was also a plus.

Enjoyed my stay besides not being able to take a bubble bath in the tub . Only the shower worked

Nice clean rooms

Hotel is not a good choice.

I arrived to check in, according to the front desk the room was 97% clean and I had to wait a bit longer for the room to be completely clean. This was an hour after check in time. Waited an hour to have it cleaned. When I arrived, there was still poop in the toilet from the last person. I told them to clean it up. Waited even longer and went I went back they just flushed the toilet and didn’t even clean it. Piss all over the toilet still. Requested a second room, towels were dirty, shower was dirty and the room smelled like cigarettes. The area is super sketch. Dead bugs in the room as well. Never coming here ever again. Terrible experience

Very nice and clean no roaches

Good place to stay

Mattress were wore out and lumpy… I had to change rooms 2 times for that reason. Then the lights and Tv wasn’t working… this place needs A LOT of help…smh

There's other cheap hotels in the area that were able to provide me with their policies without attitude due to being asked questions. Red Roof needs new staff. They need to update the policies and then provide fees to consumers upfront instead of waiting for them to check-in and THEN proceeding to demand the security deposit. The Sunday I stayed, I wasn't asked for a deposit. I booked my room with hotels.com and checked in. That night, we found hair in the towels and tried to clean the stained tub, but the dirt stains were still there. It's time to update the towels and tubs. The plumbing also is bad. The toilet would not actually flush down even when not using toilet paper at all. The sink was also clogged. Afterwards, due to accidentally booking the wrong date, we returned to at least give it another try. Wednesday, I came to check-in, and the clerk at the front desk instantly got attitude with me for asking questions about the "Security deposit" I never had to pay previously. She kept cutting me off and even started yelling at me saying she didn't have to answer any of my questions. She then proceeded to call some guy on the phone who I could barely understand. He refused to identify himself, but stated if I wanted to get the key, I needed to pay 50$. I asked where I could find that info again, and neither one of them would tell me where I could see this policy. I never stayed in the room or got my key. I never checked in and I'm waiting for a refund from Wednesday.

Front desk needs to be more courteous stained towels property was dirty

Reserved a room well in advance which they did not have available upon our arrival.

Not as expected

Trifllin

Very rude and unprofessional the bedding had holes and burn marks and stains. Roaches TV did not work.

Evaluándolo con respecto al precio está perfecto la verdad lo único no me siento seguro la puerta de las habitaciones puede venir cualquiera de la calle y tocarla y hasta intentar abrirla

quiet and friendly staff

Hice una reservacion con una fecha equivocada , a peasr que estuve una semana no me dieron ningun credito .

Reserve por error una fecha y no me dieron el reembolso , a pesar que estuve una semana en el hotel.

El servicio al cliente no es efficient con el cliente

Muy mal servicio al Cliente son politics desconsideradas para el cliente Te roban tu dinero con sus politicas cards Por $50 perdieron a toda una familia