We were locked out of our room until 1am and couldn’t leave or we wouldn’t have got back in. The card reader wouldn’t open the door. The maintenance person was leaving at 1am and told us one had to stay or we wouldn’t be locked out. Front desk re keyed our card 3 times before sending someone to come and check.

It was amazing and had no issues

We always enjoy our stay here. Tge staff is always very friendly. The rooms are spacious and always clean.

Love our stay at this hotel! Very convenient as it was connected to Rodger Place via the overhead walkway. Also located in overhead walkway was a Tim Hortons, Subway, Chop, and Boston pizza. Once we were downtown for the evening there was no need to go out again. Staff were very helpful with giving directions and providing extra towels etc. Pool is located on the top floor and kept clean. The hotel was being painted on some floors but ours was not one of them. Would definitely stay here again.

We liked the location of the hotel. It was an easy walk to our venue. Chops restaurant is attached to the hotel and we had a very nice supper and breakfast there. We were very disappointed in our room. The curtains were tacky and the couch was dated and soiled. The bed and bedding were fine and we were able to adjust the thermostat for a comfortable sleeping temperature The clerk told us the hotel is being renovated but none of the floors are completely renovated yet. We will book this hotel in the future once the renovation is complete.

Great location. Comfortable stay.

Fantastic location for the price

Great room . Toilet ran all night

Fantastic place to stay!

Clean rooms and great staff.

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The room we were in was in the old section I presume. Water pipes made lots of noise at night. Toilet would not flush without doing it manually in the tank. No lotion in the room. Not enough signage as where to go when going to Roger’s place or the Bell tower parade

Great location for attending events at Rogers Place using the pedestrian walkway on the second floor.

Clean rooms; excellent service. Underground parking access to rhe holtel is challenging with luggage.

Great Location

The room was nice but the bathtub drain was plugged

The only thing I recommend need some face and hair oil

Great location to go to Roger’s. Room was clean, spacious, but furniture rather dated. Restaurant attached was very good. Nice staff. Will stay again.

Great place. Great food. Most importantly. Great location for concerts and hockey games

Great location