Madeleine
dengan Pasangan
10,0
/10
Diulas 13 minggu lalu
Hotels.com verified review
We stayed at Hotel Barocco for three nights, and it was truly one of the most wonderful hotel experiences we have ever had.
From the very first moment we arrived, we felt genuinely welcomed. There is a warmth and authenticity at this hotel that is rare to find. The atmosphere is incredibly home-like and personal, and you immediately feel less like a guest and more like part of a small family.
The staff are simply outstanding. Every single person we met was kind, attentive, and sincerely dedicated to making our stay special. The reception team were always smiling, helpful, and incredibly thoughtful.
Breakfast each morning was a highlight in itself. The gentleman hosting the breakfast service was exceptionally kind and welcoming, greeting us with warmth and recognition every morning, which created such a lovely and relaxed start to the day.
During our stay we celebrated both my birthday and our wedding anniversary, and the hotel noticed and acknowledged both occasions in the most thoughtful way. They surprised us with special touches, gifts, and even a little birthday cake. These gestures were so personal and heartfelt that we were genuinely touched.
It is rare to experience a hotel where the staff care so much and where hospitality feels so genuine. Everything was simply perfect – the service, the atmosphere, the kindness, and the attention to detail.
Hotel Barocco is truly a special place, and we cannot recommend it highly enough.
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