Rating & Review Keseluruhan Holiday Inn LEEDS - GARFORTH by IHG, an IHG Hotel

It was a very good stay

Small room, but had everything needed for my overnight stay. Beds comfy.

Pool was nice and toom and bar area very smart

Would stay again

Smooth stay from check in to check out. Lovely evening meal and breakfast. Staff all friendly and efficient.

Staff were great and very accommodating. The rooms and building itself was a let down. No elevators so you would need to lug your suitcases up and down stairs. We were given a room the first night that had yellow stains along the bath floor. The door did not close as the handle was completely broken. When we brought this to the attention of the staff in the morning, we were given a new room. The staff were helpful. The next room did not have a working phone. The rooms are disappointing. The location of the hotel was refreshing.

Ok for a stop over

Staff were all lovely but the pool was having maintenance work carried out which was one of the main reasons we booked the hotel. We were offered a free drink each in the restaurant as compensation but myself and my husband do not drink alcohol so was not really anything in comparison. The sofa bed for the kids was ridiculously uncomfortable, flat as a pancake and lumpy. The breakfast was lovely the next morning and all staff were friendly and nice.

This was our first break away with our 3 month old. We booked a family room, only to arrive and find these are all on the first floor and there is no lift. Leighton was amazing at helping us get the pram to our room and later sorting the order for our evening meal. Room looked clean, however we didn't appreciate the extra Ant guests staying!

The hotel is dated on the exterior but quite modern inside. The room was clean and comfortable. Staff were friendly and breakfast was great.

Staff were great, it was very clean. Felt a little dated in the pool/sauna area, but overall very very satisfied.

Great hotel, better quality but much cheaper than Travelodge for the date and location we wanted. Free wifi was a bonus! Parking was easy and free and the staff at reception friendly.

Lovely staff, really helpful when we needed a cot and the tv rebooting. Pool is an added bonus, especially with 2 small children and a long car journey. Breakfast was good value with a decent selection of hot and cold options. Would very happily stay here again- excellent value and facilities for a family overnight stay.

Very cosy

Very average expense bar and food .

Best night sleep

Comfortable and friendly. Really good food.

Friendly reception and helpful in organising a late checkout for us. Room is comfy and the TV is large! Powerful shower. If we are up this way again will be booking this hotel

Friendly receptionist, advised room was on the ground floor. Wandered around the ground floor, couldn't see any directions to bedrooms, asked a member of staff, who advised it was lower ground floor, down two sets of stairs. Arrived at room, neither key would open the door. Back to reception who re-activated cards. Back to room, only to discover this was not the room I booked. Back to reception who tried to convince I had booked a standard room. Getting no where fast, back to the room, unpack laptop and log on to confirm the room booked. Back to reception, showed them the booking. Receptionist called duty Manager. Progress at last, finally accepted they had not given me the room I had booked. Moved to new room. Stay was okay, the corridor fire door outside our room was noisy from 6am, the TV remote had two buttons that didn't work and the bathroom extractor fan didn't work. Two halves of lager at over £9 seemed excessive. Other than that, everything was fine.

Good price. Great breakfast. Clean and great shower. Worth the money. 20 mins drive into Leeds