Rating & Review Keseluruhan Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Everything was perfect!

Lujo inigualable. El spa y el gimnasio super equipados ! Habitaciones cómodas y con gran vista. Excelente comida. Me encantó como te trata el personal. Celebramos el cumpleaños de mi papá y fue perfecto!

This hotel has perfected the art of service. From the moment we stepped out of our car until three days later when we left, every single interaction with staff was impeccable. I was more often than not addressed by my name (how do they keep track?!), and the balance they have struck between formal and welcoming is truly amazing. Easily the finest hotel experience I’ve ever had.

One of the most exquisite, luxurious and extraordinary hotels in which we have ever stayed!

Está Increíble !!! Todo Exelente !!! Me Encantó !!!

Exceptional service, highly welcoming staff, and an unbeatable location. The rooms are stunning and spacious, and dining here is truly a memorable experience. I will come back again.

格調高い優雅で高級感のあるホテルでした。 朝食も全てが良かったです。 是非、また訪れるつもりです。

Very nice property

Best Biarritz atmosphere and spirit

Vale uma Viagem, Fantástico!

Hôtel incroyable

Séjour parfait, le personnel est au petit soin Encore merci pour ce moment

Séjour rendu très agréable par la gentillesse de tout le personnel rencontré C’était un bonheur de vivre une telle expérience inhabituelle pour nous. Il en restera toujours un excellent souvenir

Fantastique. Accueil très agréable, service au top avec en prime des déco de Noël digne d'un film !

What a charming location and hotel! Stunning experience

Perfection

Beautiful historic site with idyllic ocean views. Top quality restaurant.

We stayed for 3 nights. I am a Expedia platinum member and they had an upgrade available but the check in staff couldn’t agree with each other to give us upgrade. The big elderly lady with big black glasses was rude and obnoxious refused that France didn’t care about Expedia members, only if I booked with AMX I could get upgraded. Room was ok, bathroom was very small, for $1000 a night not worth it at all. The view of the beach was nice which we paid for it, otherwise very old dated hotel but looks glamorous. Our friends had a large suite but they were not happy with the smell of old dated wood. Service was ok, staff , most of them as rude as they could be. Breakfast was good but again staff are rude and slow. Dinner was good but not great for a Michelin star. Area around the hotel are nice and charming, lots of shops and restaurants. Overall it would be a nicer stay if there wasn’t so much attitude around.

Beautiful heritage property

Wonderful