It,s only the parking when we have to go elswhere it,s not fun

Tres bien situe et propre

Location was great with views of old Quebec. The pool/hot tub was very good.

L'hôtel est un peu figé dans le temps, aurait besoin d'être mis au goût du jour. Manque d'insonorisation, les serviettes sont petites et minces Bien situé et belle vue.

Le nouvel aménagement

Older hotel, very clean, large rooms, great staff.

First, arrival at reception desk, they found reservation only for 1 night and I have booked with you another night (Friday) ,the clerk too a lot of time to check with supervisor to finally confirm 2 nights. The room was not as the photo I have selected on your website, I was disapointed it was not renovated and mostly the bath tub.

Place was great. Rooms where clean. Two restaurants one pricier than the other

Le voyage a très bien été, seulement que les portes sont bruyantes à l’ouverture et la fermeture, ce qui peut réveiller le soir et le matin. Les gens étaient très bruyants dans les corridor, un rappel serait plaisant à l’arrivé des clients

Good location

Hotel is 3 star so expectations were lowered. Room and all was fine except for parking- due to lack of space internally we were sent to a parking lot a couple of blocks away. The hotel charged and collected the fee so when I picked up my car 2 days later covered in filth, they did nothing to rectify the issue- no one willing to help- they out the blame on the parking lot and told us to follow up directly with them. Not sure why hotel collects the money and then refuses any responsibility. They could have done much better for a legitimate complaint from clients.

Pas moyen de fermer completement les rideau a 5h le matin c'etair bien clair dans la chambre qui disont serait du pour un bon refresh

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need renovation,no water in the morning,

Personnel courtois

Bien situé et rénové

Personnel aimable Besoin damour un peu

Beautiful hotel. Excellent service !

Chanmbre désuette, douche fonctionne pas, infiltration d'eau plafond pas réparé, plancher brisé.Douillette pas propre, meuble bureau brisé. Cette hôtel à besoin de travaux majeur.

Excellent