Rating & Review Keseluruhan The Westin Pittsburgh, a Marriott Hotel

Perfect location and great facilities!

I was forced to cancel after the cancellation deadline and there was no opportunity for financial relief. Extremely frustrated that a one time exemption was not allowed.

Once I arrive to Westin front office informed me there is no room available for me. I paid month ahead and received confirmation emails. Also welcome email from hotel and Expedia on 4/4. Front office manager and his supervisor handle the situation very badly and they are so rude. No more Expedia bookings and disgrace to be a Marriott Bonvoy member.

The staff was so friendly and helpful!

Connected to the convention center was a plus due to the rain and cooler weather.

Beautiful place in center of the city.

In town for an event at the convention center. Perfectly located with great amenities in the hotel so we never had to leave

Linda at check in was awesome.

Amazing

So hospitable

The hotel was very nice and a great location. Was a little disappointed when I reserved a king room and was not told at check in that I was given two queens instead. The makeup mirror light did not work and the body lotion bottle was full of water! Lol

The place to stay if going to the Convention Center, as the hotel is across the street. Lots of restaurants nearby. Valet and easy self (paid) parking. Friendly staff. What’s not to like? Smallish room, but reasonably well appointed. I’m not sure why, but I expected something fancier. Safe choice, recommended.

Great experience. Hotel staff was so nice and very helpful. I would recommend this hotel 100 percent.

The room was clean, cozy, comfortable and convenient to the convention center. I got the best sleep here and looking forward to coming back again.

We were able to check in as soon as we arrived ( 2 hours early ) with no problem at all. The staff gave us great options for travel from the hotel to our event.

Location, appearance, cleanliness, bed & pillows comfortable, and attentive staff, you can't go wrong.

Habitaciones viejas pero sobre todo sucias, solo hacen cambio de toallas y sacan la basura de las habitaciones Encontramos un calcetín que no era nuestro debajo de la cama, lo reportamos y solo nos comentaron que nos darían rewards y lo lamentaban, esta situación es por demás desagradable y por supuesto jamás recomendaría este hotel

Booked a king room on Expedia and when we arrived we were assigned two double beds. When we asked the customer service representative to correct the mistake, they stated that the Westin does not honor room choices made on Expedia. After several minutes they were able to find an available king room. They recommended booking directly with the hotel for future stays. Outside of this issue our stay was OK. Room was basic, nothing special. It could have been cleaner as there was hair in the bathroom and the sleeping area. Neighbors were quite noisy at 2am. Location was great, close to everything. Will look elsewhere before booking another room at the Westin.

We had problems every day of our stay with our credit card and key card. Very annoying to constantly have to go to front desk.

Perfect location