Rating & Review Keseluruhan Red Lion Hotel Pasco Airport & Conference Center

Red Lion is a large property, capable of hosting all your travel and resting needs, the staff was very helpful and welcoming. The parking lot is a bit of a puzzle and needs both some upkeep and directions of travel. Worth having a campus map to navigate around the complex, to remove the hassle of walking around to their various sites and amenities.

Didn’t have a coffee maker in the room

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We were far away from the check in area and breakfast area. It was a long walk outside to get there. Cold, windy, rainy. No elevators. We were on the second floor.

While the property was nearly sold out, many ammenities were unavailable. For example, the bar closed at 8 am on a Saturday. The restaurant was never open. The hot tub was out of operation.

Property is very run down. Rates were increased due to sporting events which is to be expected but were much too high for the condition of the property. Breakfast was ok but really should include some sort of pancake/waffle option especially when filled with families with kids.

Terrible smell! Out dated and poor quality

A good option for families. Really large room. Excellent breakfast. Very accommodating.

I was able to get all of my needs met all on the property and with great service from all of the employees

It was convenient

Easy to access with semi (bobtail)

Had hair in the bathtub .. and found some dead bugs on the floor by the beds . Overall the staff was great . And very close to the airport with a free shuttle.

Room was clean, shower had a broken peice to turn shower on very difficult to turn on. Elevetrs smelled horrible. Customer service was wonderful. The grizzly bar was very run downed look. Ordered a sandwich was not much for what i thought it would be. The beer taps were down. There was alot of traffic cars going on as in illegal traffic.

This Red Lion is a pretty huge property that's a little worn down. Reasonable place to stay, but the rooms are pretty dated. Comically, the bed was on rollers on a hard floor so when I sat up in bed and leaned against the wall, it slowly started rolling away from the wall.

Such easy access to the Airport-room service-staff very flexible-shuttle really well done!

This stay started off horrible, the shuttle driver was rude and didn't bother to help with luggage, didn't open the door nothing!!! Only to get to our room and heater didn't work and when and strong fumes were coming drom it. Called front desk and was told a ticket would be put in, never offered to change our room, my husband was very upset. Next morning Jasmine and Sheyenne saved the stay. I voiced my complaints and our room was changed immediately, and gave us a apology and made us feel more welcomed. SHEYENNE offered to take us to airport and she picked us up by our room on girst floor because my husband knees were bothering him . They both made us feel so much better. AMIYA and Sheyenne even gave us recommendations of places to go that were walking distance. Thank you ladies for making a horrible start end very happy. They deserve raises because they really know how to give great customer service.

Update property.

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Nice

Super close to airport and 24 hour shuttle. Perfect for early morning flight.