Rating & Review Keseluruhan Residence Inn by Marriott Houston by The Galleria

N/A

It nice and quiet and the mall is literally 2 minutes away

The air conditioner did not keep the room cool and the toilet did not work very well. Overall the stay was not bad. But I really need to have a good working air conditioner and this place did not have that. I ended up having to purchase a fan for the room to help. The majority of the staff was great and handled my concerns in a timely manner. There was just one staff member that lacked some professionalism.

Very friendly close to shopping mall

For the rate per night, I expected a much higher standard from a Marriott-branded property. Unfortunately, the experience was far from luxurious. The elevator was out of service, forcing us to carry our luggage up three flights of stairs — incredibly inconvenient and unacceptable at this price point. Beyond that, the overall atmosphere felt unsafe and poorly maintained. It’s honestly embarrassing that Marriott associates its name with this hotel. I won’t be returning and wouldn’t recommend it to others.

Love

The room is very cute, clean and unique but it is old and has cockroach

Excelente

The location was great. And the 2 ladies from the morning staff were wonderful. I found several roaches in the room. that was a big disappointment. The jets on the hot tub did not work and that too was a big let down. one of the nite lights next to the bed didn't work. one of the elevators wasn't working. but our room was closer to the one that was. But the staff was great. When I couldn't get in my room the front desk helped because the key card was next to my credit card and discharged itself. Never knew that. So the staff made up for the displeasure of the other items that I mentioned.

Viaje familiar, tiene cocina completa y un ambiente separado de la habitación. A minutos caminando de Galleria. Volvería a hospedarme ahí.

Quick and easy check in. Gary was very friendly and helpful.

Roaches.

Rooms are a bit outdated

5 days for buisness. Good location near Galaria. Staff nice snd helpful

Helpful staff

Tub had chips and rust in it. They charged for parking.

NA

Hotel, con habitaciones muy amplias, cocineta con lo básico, muy cómodo. A unos pasos de centros comerciales y muchas opciones para comer Precio justo

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Noisy The plumbing terrible, ac and freezer They enter at 10 am the day we left and couldn’t brush our teeth… Terrible