great stay

This hotel is Michelin star hotel, and it was fabulous. Excellent location!! The room was incredibly beautiful and clean, huge bathroom, and very comfortable bed with fluffy pillows! The staff was incredibly helpful and nice. I really recommend this hotel and would love to come back again soon. Augsburg is so pretty!!

Cafe da manha otimo, quarto extremamente confortavel e limpo

Super Lage. Perfektes Ambiente.

angenehmer Aufenthalt

Tolles Hotel in Bestlage

The hotel was outstanding. The room was clean and comfortable. The staff was very friendly and helpful. The breakfast was outstanding. The valet service delivered the car in 5 minutes. Would recommend and definitely stay here again.

まずバスタブ付きで助かりました 部屋も広く清潔でフロント、レストランのスタッフも礼儀正しく笑顔がありました 朝食のビュッフェもなかなか良かったです アウクスブルクの駅からは結構歩きます

Excellent service, great buffet breakfast, and maintenance of the property. We visited Augsburg to attend an FC Augsburg football match and go to Oktoberfest. We arrived early about 1100 by train and asked if our rooms were ready and the was only the second time out of around close to a dozen visits that our room was not ready but they offered to hold our bags and give us a call when our room would be ready so we could walk about Augsburg without our bags. We received our phonecall in about two hours at 1300. Our bellhop brought our bags out of holding and to our rooms for us. The cooling system was converted for winter a few days earlier but the staff did not expect a spike in the temperature (around 30 C) which made our rooms difficult to keep cool even when the thermostat was set at 16.5 C but the room felt around 26 or 27 C. Thankfully the staff provided us with a tower fan so we turned off the AC and opened the windows at night when it got cooler and the temperature dropped back down to autumn weather. My wife asked for an iron and ironing board for her dirndl and my shirt for Oktoberfest. The staff brought both to our door within 10 minutes of her request. After use, we placed both items in the hall. Best breakfast buffet in Augsburg. Everything was fresh and delicious from the sliced fresh fruits, breads, made to order eggs, etc. We requested ice for our water bottles and the waitstaff brought an ice bucket. Barring the AC issue still a great stay.

Upscale hotel in great central location.

Alles Top

Mooi hotel bijna in het centrum. Ontbijt goed. Leuke stad.

Great hotel close to everything in the city.

Breakfast was wonderful. Great bar for relaxing and people watching. Excellent location.

La cama estaba muy mala el colchón muy viejo y duro las cortinas casi transparentes y la regadera de techo no salía

Staff of the hotel were not helpful. Their garage is under construction and we had to park in a different one down some very shady alley which felt very unsafe. The hotel is near a train station so the area around it is unpleasant - lots of litter, questionable characters walking around, etc. Maybe if it was in a better part of town it would have been ok but I wouldn't stay there again. Also, the air conditioning in the room was pre set and you couldn't get it to go lower so the room was stuffy. Otherwise, it was actually a clean and very nice room but the location of the hotel really took away from our experience.

アウグスブルグ最高のホテルの名に恥じない素晴らしさ。内装もゴージャスで、立地も最高。朝食に白ソーセージがでてハッピーだった。これ以上のホテルはない。

Luksus hele vejen igennem

The staff here was excellent, as was the restaurant, both for dinner and breakfast. The hotel is centrally located so everything we wanted to see was in walking distance.

amazing as always!!