Rating & Review Keseluruhan Sina Villa Medici, Autograph Collection

The hotel is very luxury and beautiful and away from the crowed tourist area. loved all of it. Thank You

Awesome staff who go above and beyond

Beautiful property

Wonderful

Super

Very helpful staff.

Nice well kept and pool area is a major plus. The gym and bar area need an update. Beautiful room and lobby. A little out of the way but still walkable to most areas.

Super Hotel, Friendly Staff, Great Location

Amazing will stay here always

The staff were friendly and very helpful. Facility very nice.

Awesome in every way !

Hotel muito bonito, quartos confortáveis e silenciosos. O hotel pecou pelo serviço do restaurante no jantar: serviço muito demorado. Mas o hotel vale a pena, muito bem localizado.

Las habitaciones tiene alfombra y huelen mal, el staff tiene poca vocacion de servicio.

とてもきれいで、スタッフの方たちのサービスがとても丁寧で充実していました。コンシェルジュカウンターでレストランの予約などもしてくれました。観光スポットの旧市街の中心地からは若干離れている（徒歩で15～20分くらい）ので、いい意味では静か。デメリットとしては、「ちょっとホテルにもどって休もう」みたいなのが辛いです。ホテルの近くには地元の人たちがいくようないいレストランがあつまっている通りがあり、ディナー的には便利です。

Great place great staff

it may not be in the center of town, but it is easily within a 5-10 minute walk. The staff was very accommodating and eager to assist us in any way. Never had a moment I was not satisfied with it!

Pésimo check in. No sirven los aires acondicionados, pocos jabones….

Staff was terrific. They couldn’t do enough for us.

Very friendly and polite staff during my entire stay room and facilities are well maintained and clean excellent location walkable to train station and local main area would revisit this hotel if we ever come to Lucca again!

Poor Wifi. Friendly staff. Not great for kids as pool didn’t open until the heat of the day was upon us. Breakfast was excellent. Lovely pizza restaurant a few doors down, with excellent Wifi and a very relaxed atmosphere.