Rating & Review Keseluruhan Hilton Frankfurt Gravenbruch

Happy in general but we booked joining rooms for family of four and they where both double beds with no option to change one so we ended up with two separate rooms about 10 rooms apart

The only thing I didn’t like were the very flat pillows. The staff was amazing: they heard it was the first time our 8 year old stayed at the Hilton and prepared him a beautiful welcome gift including chocolates and fruits and brought it to the room with a welcome card. They also were wonderful during dinner paying extra attention to the children. At check in both kids were allowed to pick out a gift.

We arrived at 10:00 PM, and the room was missing a child's bed, even though we clearly stated that we are three people with a 5-year-old child. There were also missing toiletries in the bathroom. We had to wait almost an hour until the room was properly arranged, which was very inconvenient given our early flight the next morning.

Ein sehr schöner Aufenthalt, schöner Pool-und Spabereich ! Ruhiges , großes Zimmer. Nettes Personal ! Nächstes möchte ich länger bleiben.

The whole experience was amazing! I slept so well on the very comfortable big bed, the pools were great, everyone was so friendly. The breakfast was the best I have ever had. Anything I could have imagined, they had available at the breakfast.

The bed’s feels like you’re sleeping on the box spring. Called 2 weeks before check in to ask about early check in and was toward it wouldn’t be a problem since it was a Tuesday. Even offered to pay an extra day. The gentleman said it wasn’t necessary just call when we land, which we did at 9am. Upon arriving at the hotel the lady said the hotel is full and would notify us when our room was ready. We got our room after check in time of 3pm. The manager said we would get something for our troubles and we didn’t receive anything. Very disappointing in Hilton and wouldn’t recommend this property.

It was amazing!!

Beautiful Hotel and great location

Sehr sauber, sehr ruhig und sehr nettes personal. Klare Weiterempfehlung

Der Service wirkt streckenweise überfordert.

Sehr schöne und gepflegte Hotelanlage , Zimmer sauber und klimatisiert.Sehr gute/große Auswahl am Frühstücksbuffet.Personal sehr höflich und kundenorientiert.

Alles super

Loved it. The restaurant was amazing with wonderful staff

Fantastic...stunning property

Schönes Hotel, sehr schöner neuer Wellnessbereich. Sehr höfliches und nettes Personal. Hervorzuheben ist unsere nächtliche Anreise mit einer tollen und wirklich sehr umsichtigen Begrüßung des Mitarbeiters an der Rezeption. Wir waren rundum zufrieden und kommen wieder :-)

整体很不错的酒店，从酒店的环境房间的布局和装修材料都很讲究

Sehr freundliches Personal.

Absolut Traumhaft

Sehr gut

Alles