Rating & Review Keseluruhan Hotel Lille Europe

On the plus side: hotel well situated, not as expensive as some others, cleaning staff friendly and do good job. Noise-wise good, not disturbed during the night. On the negative side: staff at reception bored, indifferent, almost rude, especially the young woman on duty during the day. It looked like a titanic effort for her even to say Bonjour or look up. She should definitely find another job she's happier in. Evening staff friendlier. Door to bathroom (slide door) was really hard to open/close as kept getting stuck on carpet. Meant couldn't fully close door when using bathroom unless somebody there to help move it afterwards from other side. Bath one stands in to have shower was incredibly slippery. Unfortunately there was no shower mat, handle in the wall or even texturing of the bath surface so had to be really careful not to slip over.

It was a very nice option with a very reasonable price, only thing was the shower curtain that covers basically half of the shower so all the bathroom gets wet

Bon Hôtel, bien localisé entre les deux gares de Lille. Personnel accueillant.

Nowhere near as upmarket as the website makes out. Charged us for asking to check in early even thought they said they wouldn’t. No food on offer.

Bien situé, personnel agréable et serviable.

Bien situé agréable

La pulizia può essere molto migliorata soprattutto nelle camere e vista la presenza di moquette nella quasi totalità della struttura

bon accueil hôtel pratique et convenable par rapport a d’autres hôtels de lille. A

Convenient location

The staff were polite and helpful. The room was well maintained and spacious and the hotel is in a perfect location with the shopping centre next door and the two train stations within a 10 minute walk.

Good hotel for the location, clean and convenient

Très bonne Hôtels, Personnels très agréable et au petit soins pour ça clientèles Parfait Merci beaucoup

Super hébergement J'ai aimé le fait qu'ils m'ont changer la chambre afin d être prêt de nos amis

Great stay! Room was super clean and the proximity to the train stations was exactly what we needed. The only issue we had was actually finding the entrance.

Welcoming staff, room was small but comfortable, bed was really comfortable. Shower stuck in lowest position but water was hot. Skirting hadn’t been cleaned in a while. Breakfast was good

Personnel au top, chambre très confortable

Perfect location for anyone staying in Lille. Everything is in walking distance and it’s a one minute walk to Eurostar.

Bonne literie, le petit dejeuner est tres bien. Personnel accueillant.

Hotel bien situé et personnel agréable. Chambre bien mais penser a nettoyer la vmc car tres poussiéreuse (en prenant la douche, on la voit bien). Chambre confortable et calme.les moins : chambre tres chaude la nuit et un peu de jour a travers les rideaux a l'aube.

Accueil super sympa. Petit déjeuner très bien. Calme et propre. Juste la literie : affreuse car trop molle. J'avais le dos en bouillie ce matin. Ah bon j avais un Vip Access? J avais droit à quoi?