There was hair on our bed and one out of two pillows was tiny. The toilet seat was also broken and kept falling off

Expensive

Not very clean...bathroom had hair on the shower ledge, dust on the ledge. it'd not been cleaned. Not too far from the hwy. need little bit renovation. Decent beds.

No lights ,Not Well maintained rooms so so dark and scary

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The room we stayed in was so dirty if I was able we would have left, the bathroom floor and walls did not look like they have been cleaned in months. I wouldn’t even take off my shoes that’s how gross it was. The bed wasn’t a hotel bed it was a cot style spring bed and super uncomfortable, the fridge still has stuff from before. I mean when we first walked in it took me by surprise but manageable until I seen the state of the bathroom and sat on the bed. The pillows are like dollar store pillows and small like a couch cushion other then 1

Definitely not as nice as it used to be, very dirty/dusty and a lot of the stuff was breaking or broken

Our stay was very disappointing. The room was disgusting. There were splashes behind the door, the bathtub was dirty, and the toilet had black stains inside. The entire room smelled bad, and the odor made me feel sick. The overall cleanliness was far below acceptable standards. I would not recommend staying here unless the property is properly cleaned and maintained.

Toilet seat broken furniture in disrepair they didn't make my room no clean towels

Will go again if we have a chance

My experience with emerald hotel is not great but good enough for just a one night stay. *TV is outdated but with cable service. *Bathroom is ok, but not excellent. *Coffee Maker is available but with cheap package of sugar & powder cream. *Shampoo, Conditioner, & Lotion, comes in a small tubes (Need Update) *Pool water is not fresh. *Hotel Staff friendly, two thumbs up. *Internet is good *No Breakfast *Location is definitely in a quite neighborhood. I will recommend this hotel only if you are planning to stay for one night sleep. More than that I would find a different hotel.

First off a lot of reviews say this place is clean, the air conditioner works well and the rooms were well kept up, so I thought it was good to book. This is not true my room was not clean, dirt on the floor and the side table was full of crumbs as well as cup rings. The a/c didn’t work and was very loud. My room wreaked of smoke and all the furniture was falling apart. The bed was on a flimsy frame and was not comfortable.

When I checked into my room, there was take-out garbage behind the door left by the last guest. The floor was sticky and there was a mystery liquid on the piece of furniture where the TV was. The toilet was also dirty and the room was grungy over-all. I didn’t stay the night. The lady at the front desk was very kind and understanding and told me to work with Expedia to request a refund. If you’re thinking of this hotel - avoid unless very desperate.

The King mattress was of terrible quality. I could hear and feel the springs. There was minimal cushion on it. Certainly not why I chose a King room on purpose. One thing that a hotel has to provide at the minimum is a comfortable sleep, and for that, one needs a quality mattress.

good

Clean room, nice staff, easy parking, Air conditioning

Walls are paper thin can hear everything. And for some reason they give you pillows the size of a small tablet.

Overall good price and clean room. Decent amenities. Washroom needs renovation due to visible aging signs. some electric plugs in the room.

Great experience

Strange smell in the room. Sketchy parking