Excelente ubicación cerca al aeropuerto, personal muy amable y atento.

Great place to stay a bit far from Madrid but beautiful place

Buen personal y buen desayuno, estaría mejor si comenzase antes de las 7, se evitarían aglomeraciones, algún empleado más a primera hora también ayudaria

We booked Best Osuna Feria in Madrid for my daughter and her partner because the listing showed a pool and good facilities. Unfortunately, their experience was the complete opposite of what was advertised. Upon arrival, the reception staff were not particularly friendly, and the room they were given was dark, dingy, and felt unsafe. The curtains couldn’t be opened because the room was on the first floor directly next to the entrance, meaning anyone passing by could see straight in. To make matters worse, the door did not lock properly. This was reported to reception, but the staff seemed uninterested and even laughed. They offered to pay to upgrade, but were informed that no suitable rooms for couples were available—only family rooms. We then discovered that the pool was closed and completely empty, something we were never informed of prior to arrival. There were also no facilities available at all—no sunbeds, no tables or chairs—nothing that could compensate for the lack of a usable pool. Given how unsafe and uncomfortable they felt, the only option was to move them to a different hotel at our own expense. This was extremely disappointing and has left us out of pocket, although thankfully they were still able to enjoy their time in Madrid, which is a beautiful city. Expedia, I strongly recommend reviewing this property and considering removing it from your listings. The experience provided was nowhere near what was advertised.

Para mí la ubicación es muy buena, muy cerca de mi destino El hotel es feo, mal tenido, la pieza sucia con tierra debajo de cama y muebles En ningún caso es 4 estrellas Desayuno bueno y variado

Todo estuvo bien. Nada malo, ni resaltante. El penúltimo día, saliendo del hotel a dar un paseo por la ciudad, me acerqué al front desk y quise programar un late check-out por un fee adicional y me dijeron que era imposible, que no se podía, que todo estaba copado, sin siquiera ver la computadora. Al regresar, le pregunté a otra persona del front desk y muy amablemente me dijo que claro, que no había problema. Hay mucha diferencia cuando te quieren servir y cuando no.

Habitacion espaciosa, el personal del desayuno y el desayuno excelentes, silencioso

Excellent location & the staff were very friendly & exceptionally helpful. Would definitely recommend for holiday

Muito bom, café da manhã ótimo, consegui adiantar o check in. Muito bom.

I have found a cockroach right upon my arrival on room 2061.

Habitación con humedad y moho en las paredes. La humedad se traspasa al ambiente y no es agradable para la salud… Hablando de ruidos… el ruido de las puertas parece que estás en la casa de los Adams. Suciedad en el suelo y baño… Si estáis dudando si quedaros en este hotel, id a otro

Todo ok

Café da manhã muito bom. Quarto excelente. Serviço de transferência para o aeroporto também ajuda muito. Excelente ponto, próximo ao metrô, região muito boa cercada de vários restaurantes e também de grande supermercado.

We stayed for 3 nights and really enjoyed the buffet breakfast every morning. All the staff were really nice & helpful. The hotel was in a great location for us, 20 minute walk from the metro station to the airport and 6 minute walk to the metro station to get into central Madrid. The bed and pillows were comfy so we got some good sleep. The shower was hot and powerful. The room was a bit tired and in need of a little TLC but other that that everything alse was great.

Las habitaciones están ya un poco anticuadas y necesitan mantenimiento en persianasy ventanas. Me encontré varios pelos ajenos en las sabanas, así que estaban reutiliadas o mal lavadas.

Todo bien

Si pero se bloquiaban mucha la tarjeta d los cuartos todo los día

Es un lugar muy limpio, pero la amabilidad del personal que trabaja en la cafeteria no lo es. Además nos emviaban a callar estando dentro de nuestras habitaciones.

Entrando a la habitación un mal olor de no aver areado tras un cliente a otro , el baño lleno de oxido la bañera en estado penoso

La habitación buena pero alguno del personal son repugnante y nunca vi la que limpia el cuarto