Saubere Zimmer mit guter Ausstattung und sehr freundlichem Personal, alles top

Gran Localización

Faltou 1 academia!

Muy centrico

Very clean room and staff was helpful. Great location to see Madrid, shop and dine!

Very nice hotel with lovely spaces.

la habitacion impecable el personal maravilloso

Great room, great location, nice-enough staff (not great, a little hurried and not as welcoming as could be). Unfortunately no gym … big miss

El personal muy amable, gran ubicación, buenos servicios

Room was lovely, location is great.

Hotel excelente, estrutura, cama confortável, localização muito boa (em frente ao parque el retiro e a poucos passos da gran via), uma vista perfeita do rooftoop! A única coisa que nos incomodou um pouco foi a questão do ar condicionado apenas na opção quente (mesmo sendo no inverno, deveria ter a opção fria para ventilar ar no quarto). As janelas do quarto abrem uma frestinha e o nosso quarto era virado para um meio e não tinha ventilação. Mas é apenas um detalhe.

Muito bom. Limpo. Boa localização. Equipe gentil.

Gran servicio y gran ubicación

Habitación impecabr, personal muy amable

Gran servicio! Excelente ubicación

Clean, great location, friendly and helpful staff

Staff increadibly nice and accommodating, Room very nice good size. The roof top was under renovation :(. Great location!

It is first time in Madrid but, this hotel is amazing. Location, clean Room and people are so good. We cant speak spanish but easy to communicate using english. Thanks Juan , thanks H10 Puerto Alcala

El personal de recepcion muy amable y atento.

This was not a 4 star hotel. The room was so small we couldn’t open our luggage. Very uncomfortable accommodations and deteriorating conditions as well. The bedroom and the bathroom needs fixing on different areas that were broken and unwell