Rating & Review Keseluruhan Galaxy Hotel Iraklio

I enjoyed my room upgrade very much. The room was very comfortable and provided a good night’s sleep. Breakfast buffet was superb, as always. But the staff is what sets this place above other hotels. Very attentive and professional. This is still my favorite hotel in Heraklion.

Just wonderful. Amazing breakfast too.

I love this hotel. Beautiful. Very clean. Excellent service.

Localização ótima. Ótimo café da manhã e restaurante. Ótimo serviço !

Only stayed one night. Staff were helpful. Front desk available 24 hours which is great when you arrive past midnight.

Hervorragender Service

Galaxy hotels greatest asset is undoubtedly their staff. They are hard working and completely focused on delighting their customers. Anthi on front desk, Conference Captain Cristos, Erene and Natalia to name but a few who provided us with excellent service throughout our stay. Thank you.

Nice place to stay in the center of Heraklion!

Wir haben nur eine Nacht als Zwischenstopp dort verbracht. War alles in Ordnung, 5 Sterne sind etwas übertrieben, 4 Sterne wären angemessener. Das Personal war nett und das Frühstück auch gut.

A nice property in a great location. Very walkable to town, great local Greek food across the street called Neon.

Excellent location.

Very nice hotel , well maintained in good location within walking distance to city centre and other attractions. The hotel maintained vety good hygeine practices including hand sanitisers around hotel areas and on each table which was good to see. Good sized rooms , comfortable bed , friendly professional staff.

This was a large traditional hotel. There was a buffet breakfast and all the food was delicious. Our room was nice but the bathroom could use some updates. The shower got the bathroom floor all wet despite my efforts to prevent it. Lots of dining options nearby but the shopping area was a bit of a walk away.

The Staff was absolutely wonderful. Special kudos to Anna, Nikoleta, Eirini, Rania, George, Nikos, and Natalia!!!

Staff were very friendly and went out of their way to help us with a car park in when we arrived late at night. Clean, comfortable room and excellent breakfast by the pool.

O único ponto negativo. Não tem estacionamento suficiente. Só cabem 6 carros

We booked this property the night before flying out, due to the proximity to the airport. Upon arrival, we had a great welcome by the ladies at the front desk, who were able to check us in an hour early, and even provided a room upgrade. They were kind, efficient, and professional.

Nice hotel and staff. But the hotel shuttle service option should be removed from listing because it’s not offered anymore.

I don’t know if I received a room upgrade, I didn’t ask about it. As for the room, I liked everything except the outlet by the bed was behind a heavy dresser. It should be easily accessible to guests. Room 303.

Bel hôtel . Service impeccable Personnel sympathique Piscine super