Rating & Review Keseluruhan Fairfield Inn & Suites by Marriott Tyler

Wasnt great

People were friendly. Nice clean property

It’s ok-

The property is under renovation. The toilet leaked,dirty towel left in the bathroom. Room was not cleaned on Saturday, asked for clran towelss, when returned no clran towels, had to go back to the desk.

They are doing renovations and the hotel is very dirty and rundown.

Good place to stay, offered a nice breakfast and clean rooms. They’re remodeling so it was a work in progress but overall a good pick.

I love this place tge staff and we always book a suite wonderful services and Angela and Harvey are the best in Tyler

The front desk lady was The Best! The beds werw comfy. The room was clean! We had a Great experience here! The breakfast buffet was delicious and had so much to choose from!

Overall it was ok. The room we stayed in on the 2nd floor had a lot of soft spots like the floor was sinking. Tub didnt want to drain.

This was one of the best hotels that we have stayed at. The facility, courteous staff, the room, THE BED, and location, all perfect. I can’t say enough good things about this hotel except it was PERFECT! This will be our hotel whenever we are here in town. Thank you for an exceptional stay!!

Nice people at the front desk. Clean room. However, pillows were very small and flat, towels were threadbare, and curtains were torn.

Property definitely needs work. Felt gross staying there

Young man checking us in was awesome! Room was clean and comfortable!

Very clean spacious room with a kind courteous staff at an excellent price point. What’s not to love!!

Great beds and pillows. Very comfortable, clean. Great breakfast. Very kind staff.

Front desk was great - highly recommend

When i arrived after full day of travel they said they did not have a room for me. I was shocked! I said I went through Expedia paid and reserved my one week stay they said they don’t guarantee rooms through 3rd party vendors!! I was livid and shocked. They said they would have to charge me again and I said you are kidding me. The front desk person said she will talk to the manager. Very sketchy there. I didn’t feel safe.

Mold on ceiling in bathroom. Lights out in bathroom above mirror and on nightstand. Old and outdated

Night staff talking very loud

We had reservations two weeks in Advance. When we got there we were told they were canceled due to a water leak. They sent an email earlier that day, but I did not have a chance to read it. It was a busy weekend in that location due to multiple events taking place. They would not find us another place. They only gave us names of other places nearby. We had to find a place on our own. By this time it was evening. So frustrating. Had to settle for a substandard hotel or sleep in the car. Bottom line a phone call or text have been be. At less we could have driven to the next town or had more time to find something else