The property needs a bit as mean as special carpets and hallways and the elevator. The service was good. Breakfast was amazing location great.

Bra läge centralt med vacker utsikt mot torget och borgen. Bra frukost.

Smashing hotel with lots of charming character right in the heart of Lisbon. Serves a wonderful breakfast to start your day. Staff were helpful and very knowledgeable. We had an amazing stay.

A wonderful and central hotel in Lisbon. We will be back. Kings

A licalização é perfeita. O hotel é antigo, nas extremamente limpo, agradavel e confortável. As fotos podem deixar duvidas, mas é uma aposta segura. Café da manhã simples e gostoso. E o atendimento dos funcionários é nota mil!!! Desde a recepção, passabdo pelo café e a arrumação dos quartos, tudo impecável. Unica questão é o acesso principal com escadas. Mas como eu disse o predio é de 1600, nem tudo pode ser alterado.

Excellent location overlooking the main square in Lisbon, great breakfast with coffee they make for you rather than from a machine, with breakfast taken in a lovely room facing the square. Our room had a balcony overlooking the square, which meant there was a bit of noise from the traffic below, so light sleepers may prefer a room at the back.

Stayed here March 2019. Great staff, room and breakfast. Still not handicap-accessible at entrance. Ideally located to restaurants and sites.

La location e la vista é sicuramente il punto di forza, l'hotel invece é un po' vecchio, la wifi non funzionava e la colazione era abbastanza povera.

location

Had a three night stay at this hotel from December 30/2025-January 2/2026. To properly review this hotel it needs to be divided up into location, breakfast/room (amenities) & staff. Let’s start with the location. It’s perfection if you like to be in the middle of it all. It’s off one of the main streets in the city centre. Tons of restaurants, bars, attractions, etc. Transit is there & it’s a 15 minute walk to the water & more attractions. Beautiful location if you’d like to maximize your time in Lisboa. As for the room, it’s not great at all. ZERO amenities, no mini fridge, coffee maker or other typical amenities. This is a VERY old building & it shows everywhere. Elevator is super slow, poor room security (no peep hole or adequate locks) is lacking, bathroom is old & needs remodeling, very old cabinets & lighting. The bathroom plumbing is so old, the hot water slowly fades as you use it! On the 5th floor there is an old balcony that I was very hesitant to use based on how unsafe it looked. The daily breakfast (extra 25.00€/day) was good but not great. Hot coffee with eggs & a protein. Some pastries were also available. The staff was very nice & worked hard to accommodate this guest. We did reward them by way of tips for that assistance. Every hotel has it pluses/minuses. This hotel has a couple of pluses & many minuses in my opinion. If I ever find myself in Lisboa again, I won’t be staying at the Metrople Hotel!

Very grateful to the staff. I had a long flight and was able to check in a bit earlier. The staff is courteous. I felt at ease especially being a solo traveler.

Boa localização e excelente custo benefício

Very good area

All round rubbish fir the money Never would recommend it

Check in was a breeze. Reception located on level 1 ("street level" is level 0.) To get to street level elevator you have to negotiate several steps, so there is no handicapped access. Elevator is small. Room keys are physical keys and tou get only one. Staff are very very nice and helpful. I give staff 5 stars. The room is relatively large with ample room for at least 4 suitcases if needed. There is a large closet, large TV, a small refrigerator, more than ample drawers to store clothes, 2 nitestands, a King sized bed, 3 chairs a small bech for a suitcase and a safe. The staff will give you a lock to the safe if you ask for one. Bathroom is small with a shower stall and a sink, and toilet. The water pressure is variable, and when taking a shower the water can sometimes get hot or cold, but seems like the longer you are in the shower, the less of a problem it is. The included buffet breakfast was good. The hotel is near a grocery store, lots of shops and restaurants and walking distance from many attractions. We did use ubers and taxis at times. Tuk-Tuks are too expensive, in my opinion to use as taxis. So in summary the biggest ding would be the varying water pressure while taking a shower so I give this place an overall rating of 4 out of 5 stars. In any event the staff are super. I would come back to this hotel if returned to Lisbon.

Bom cardápio, limpeza e gentileza dos funcionários, que é o principal!

Great location, service staff were excellent, dining choices everywhere, breakfast had variety, overall a great experience.

Fantastic hotel . Superb location . Stunning balcony view Helpful staff Exceptional value

best place to be,lots of action,facing a big square, bus stop in front of door.as an elderly loved being in that area,the only hitch the hotel has carpets on the floor but the staff very helpful.

Foi uma excelente experiencia, Ricardo nos recepcionou e prestou um atendimento nota 1000. Além disso, outros pontos como, a localização realmente é excelente, fica na frente do Metrô, do ponto do onibus e uma linda praça do Rossio, perto de tudo. Recomendo muitooooo, os pequenos detalhes não tiram o mérito da surpresa positiva que tivemos.