The only bad comment was the TV had poor reception. But you you are on holiday so you don’t watch it much. Our room had great wifi my friend was staying in another room and said it was very bad. Overall, I would recommend staying at this apartment.

Very spacious and comfortable condo/apartment. The location was excellent to walk to the pier for tours, as well as plenty of shopping and dining choices.

Good location, close to Cairns city centre and public transport. Poor kitchen implements, had to buy my own pots in order to prepare my meals. Upon checking out I dropped my room key in the keybox as Hotel staff had not yet arrived. To my horror I could not open the exitdoor without my key. I was now stuck in the hotel foyer. No way of exiting this space could lead to a dangerous situation in case of fire for example.

Very clean great position

Helpful friendly staff. The room and facilities were great. Location was excellent

Sehr schöne Anlage mitten im Zentrum mit der Option das Fahrzeug im Parkhaus abzustellen. Waschmaschine/Trockner im Appartement. - Die Anlage ist in die Jahre gekommen, eine Renovation wäre von Vorteil.

Close to amenities with so many choices for eating out. Having a washing machine and dryer in room saves a lot of time leaving more time to do other things.

This place is absolutely great value for money. Everything was easy checking in. Lady at reception was amazingly helpful and knowledgeable of surroundings. Bed was comfy, amenities all great, what impressed me most, something I always look for in a room, weird I know, but even the ice cube tray was filled up in the freezer. This place is a must stay. We will definitely be back.

Great reception staff. Room was spacious & clean. Good location.

The rdmote check-in system worked well An initial difficulty in getting both of us onto the internet was resolved quickly. The hotel is excellently located in the CBD, only a short walk from lots of restaurants and the harbour

In the middle of town was great not to walk far to markets, shops etc.

Everything was great. Staff were very helpful. The property is a little tired but everything was clean and as expected. Staff were great and you are bang in the middle of everything. Parking on site✅ Overall when wanting to stay in Cairns CBD. We would be back. Well done.

perfect location right near the Cairns Night Markets. Everything was within walking distance, making it super convenient. The property was clean, comfortable, and the staff were friendly and welcoming. Would definitely stay again!

I really enjoyed this place. A little bit dated but comfortable & clean. Great location. Several things to be wary of, if you have a 4wd you won't fit in their parking so it's street parking which is 3hr parking on Abbot street most the time. WiFi is minimal. A few things missing from the kitchen such as a chopping board & grater but otherwise it was comfortable

Everyone was excellent. They stored our bags for 3 days while we went to Daintree, which was very kind of them. 5 stars!!

Wifi was ridiculous and will stop us from returning

Great accommodation overall. Room was large enough for a family of 4. Only downside was the room we got was a bit dated. From the balcony we could see the 1000s of bats leaving the roost each evening which the kids loved. The location is fantastic, right next to the night markets with dozens of food options within a 2 minute walk. 5 mins from the lagoon that our kids swam in everyday, and 5 mins from Woolworths where you can stock up on groceries. We got a parking garage fob and dedicated parking space which was very convenient. Very enjoyable stay overall, the reach of the WiFi was a bit sketchy if you care about that.

The laundry was great to have as well as consistent AC. Staff were accommodating with our bags and local is awesome

We really enjoyed our stay at the Palazzo. It was a little tricky to find the parking garage at first, so we ended up parking in the central outdoor area and walking in. Our original room wasn’t ready upon arrival, but the staff quickly accommodated us with another room. The room itself was clean, cool, and very comfortable. Having a washer and dryer in the unit was a big bonus, and it was convenient that detergent was provided. The property felt very secure, with key fob access required for the apartments, elevator, and a separate fob for the parking structure. The staff will also hold your luggage during their operating hours, and they provide clear instructions if you’re arriving after hours. The location couldn’t have been better as there’s a Woolworths within walking distance for groceries, and the Night Market is just steps away. We were even able to walk to our Great Barrier Reef tour, and the Esplanade is only a 3–5 minute walk. Overall, it was the perfect location for our stay in Cairns.

awesome