Rating & Review Keseluruhan Hyatt Place San Antonio-Northwest/Medical Center

Everything was nice and great. The only thing is the ac was not working good cause it didnt cool the room enough.

we loved our stay. Thank you for having an infant bed for us. Super convenient.

Rooms were

La persona que nos recibio el dia Viernes 18 creo que es Jessica fue muy amable, y la persona que me dio la salida del cuarto el dia de hoy 20 creo que su nombre es Mayra me comento sobre los rewards y me inscribi y fue muy atenta y amable conmigo, nos gusto mucho a mi y mi familia la alberca la disftrutamos al maximo los 2 dias que estuvimos hospedados, gracias.

Great location. Very clean and everything functional. Loved that we could have snacks and soft drinks at pool. There were peak hrs where too many guests were at pool but understandable due to summer months. We had to skip breakfast as there was no seating area and the space too small for the number of guests having breakfast. Rooms were clean and comfortable.

The bathroom very small, no faucet inside to wash hands. Small breakfast area- nit enough room to eat.otherwise - great

Todo bien

Lo mejor

This is our go to hotel when we are in the San Antonio area, never disappoints. My husband was greeted with guest of the day sign and goodie bag , that was a nice gesture.. Comfortable, nice looking rooms.. good tasty variety breakfast, nice staff.. enjoyable stay!

We had a great stay! The staff was so friendly and helpful! The room was clean but the bathroom was so small and awkward.

Good location but short on staff & towels.

Overall great hotel and was well maintained.

The service was excellent from all of the employees

Toaster wasn’t available, small selection of breakfast, I expected more from Hyatt brand but not as expected at all.

Todo súper tranquilo y seguro

Was on top floor. Nice and quiet, didn't hear and noise from other rooms. Room was very spacious.

Room seemed older and outdated. Very visible repairs to bathroom door where it was damaged previously. Hotel ran out of clean towels, had to request bedding for hide-away couch bed. Staff was helpful, but it was annoying to have to request towels and bedding that should have already been provided

While you can tell the hotel is a lot older and remodled, it is still very spacious and the staff is amazing. The breakfast is a full breakfast with a lot of variety. There are a lot of fun and delicious restaurants nearby.

I haven't had a room this bad/outdated since the early 2000's. There were bugs in our room (pictures attached), they didn't clean the room, and the sheets on our bed were dirty, crunchy and hard. Sheets honestly crunched liked paper. Absolutely no comfort. I meant to take a picture of the shower but it reminded me of a motel, or what I imagine a shower at a motel would look like. Mold stains in the shower and around the room in general. Room was very worn down and honestly shouldn't be offered to anyone else- I asked to switch rooms and was told there weren't any other options.

Right next to a really awesome food truck and entertainment venue. So clean. Very nice. Would stay again. And the breakfast was actually pretty good