I booked two rooms for my family. The first one didn't have a proper shower—just a handheld sprayer—and the other had a broken lock. My entire family had to use the same bathroom, and the door was never fixed during our stay. Every time we wanted to enter the room, we had to go to the front desk and ask a staff member to open it for us; they only had one key and wouldn't let us keep it. I do not recommend this place. There are plenty of other options in Paris; there is no need to put up with such a mess.

“The carpets are old, damaged, and dirty.” “The curtains smell dusty

Sehr gute Lage freundliche personal lief alles perfekt das Hotel ist sehr empfehlenswert

Very good location

was amazing! Definitely going back soon.

All is Convenient

Quarta mal cuidado. Iluminação com defeito, não apaga. Serviço de quarto precário para hotel 5stars. Ratos caminhando no salão do restaurante entre as mesas.

Excellent hotel-small, quaint with an amazingly attentive staff adjacent to high-end shopping and steps from the Eiffel Tower.

The young barman was more concerned with escaping from the bar and having a vape across the road than serving guests. He was extremely rude when it was pointed out we had been waiting 20 minutes to be served on terrace. Challenged and laughed out loud at that suggestion - which was true. Wrong person to be working in such a prestige environment. So disappointing.

The young barman was extremely rude and unhelpful during our stay on Sunday 20th July. On our pre-paid return visit on Saturday 2nd August we were very disappointed with the condition of our room. It smelt of cigar smoke when we arrived and later smelt of dampness. There were greasy ‘forehead’ marks on the windows and a full strip of ‘Advil’ tablets on the floor by the curtain! Not acceptable standard for this overprice accommodation.

Muy bien ubicado

This was my second time at this property. First time the service and condition of the property was very good. However, this time my experience was very unsatisfactory.

Breakfast very expensive No room service 24/7 Cleaning service inconsistent Needs renovation

The staff was very helpful

It was very mid

Muhteşem yer

über Hotel.com gebucht primär ein kleines , im Bad nach Kloake übelriechendes Zimmer für Invalide zugewiesen erhalten ( ist wohl die Art Kunden, welche über Hotels.com buchen zu bestrafen...). nach meinem Protest ohne Rückfrage besseres Zimmer erhalten , sonst ...!

There was pooh stains in the toilet prior to my arrival, also they gave a room that kept shaking whenever the staff would ise the doors. So basically was woken up every 15 minutes after 6.30 am highhtly dissatisfied. The front desk person Olivier is really nice though.

Excellent

Hotel was elegant and cozy very nice fireplace in lobby. Excellent location Great toiletries , towels and bedding And they make a great cappuccino!