Great view. Friendly staff.

Construction. Staff were nice and the Eave restaurant was quite good.

Clean rooms and good staff. Nice views

Very friendly staff. Very clean rooms.

Downtiwn

Staff & location were great!

Good

Room was very dirty and had a bad smell of bleach and mold …. The shower had no curtain so water got all over the bathroom.

Only gripe was construction noise during the day. Renovations on floor above. Otherwise quite a pleasant stay.

Room was fine. Wish i was told i would have to pay an additional 100 dollars on check in. Been to many hotels and this is the first time ive had to pay anything like that. Typically the cars would be charged AFTERWARDS and only if any damages were done. Very unlikely ill be back solwly because of that.

It was what I expected bu the place needs an uplift.

Hotel was dirty and noisy due to renovations. Please include this information on your booking site

Carpet was dirty, bathroom needs update specially the shower. Nobody mentioned about paid parking until check out. Would be nice to

Tired hotel - in need of a good refurb. Check in staff were pleasant and helpful. Outside my door was a pile of dirty plates and glassware - I thought I’d been sent to the wrong room. Bed very soft / but clean sheets and a spotless bathroom - hot shower and clean towels. The area surfing big the hotel it a big dubious. Over

The pool side area was really poor with no towels or staff around requested to bring towels on reception then took 40-45 minutes to get the towels to use in pool with the kids. Breakfast was a surprise to have order only one specific meal per person and was not a buffet service was really disappointing. Bathroom has no toothbrushes or toothpaste. Like small things and paid $400 for one night for 1 bedroom that’s honestly a lot and i’d never been recommended to anyone else even will tell all of my friends not to go there.

The location is great, but the hotel is in dire need of renovation

Breakfast and dinner options were very good. Staff were nice. Building was under renovations which was needed as the rooms/hallways needed a refresh. Location was good to wharf and restaurants. Beds were comfy.

We loved the view over the harbour.

Room was very outdated, noise with renovation immediately above us was loud, we knew about it, but was surprised the room rate was still where it was considering the condition and noise. Was in meetings all day so had the DND on the door, when asked for extra towels and cups, etc. for coffee, it was sloppily done (didn’t take away used towels, didn’t include coffee lids, etc), the second night they didn’t even go into the room (DND sign was removed) and left the extra towels, etc in a garbage bag in front of the door for us to find when we returned from dinner. Not very welcoming, nor accommodating.

Renovations being done without much inconvenience to the customers