Rating & Review Keseluruhan Fairfield Inn & Suites by Marriott Kansas City Liberty

Facility itsrlf was clean and in a safe area. Bathroom was terribly small. I kept hitting my foot with the door when opening because there was not enough toom to move away from the door.

Clean and nice. 2 queen room was comfortable and quiet. Pleasant surprise to see the continental breakfast included eggs, sausage, biscuits & gray! The property itself is going through some exterior maintenance and the wall paper of the interior halls needed some updates. All in all a pleasant stay. Also, Robert, the front desk attendant was very personable, pleasant and very helpful. The attendant that took care of the breakfast Saturday and Sunday was extremely pleasant, cheerful, very responsive and very welcoming. I didn't catch her name, but she was a gem!

Bueno

This property was perfect for us. The staff was super amiable and had awesome customer service.i will definitely will return for sure!!

Very nice place. Very comfortable. With a very good breakfast.

We loved how friendly and informative the front desk was! Clean room, quiet stay.

Clerk was helpful and accommodated our request for a room away from the road. Breakfast had omelets and sausage, cereal, fruit, waffles, etc. Several letters on sign in front were burnt out making it difficult to locate in dark.

Everything’s pretty run down. Hot tub not great. Breakfast was good but was alittle disappointed.

Great location, clean and bed was comfortable. Had some difficulty with regulating the heat. The bathroom was tiny and door was in the way for easy access. Breakfast was great!

Service desk was great. Card scanner was not functioning so I had to use the old fashioned way of filling out a form. The desk clerk let me know that before we started the process, just in case I didn’t want to go ahead with the check-in.

Fast and friendly check in. Nice room.

This was easy to get to off 35, with great dining options within a few minutes drive. The room was nice, quiet, clean. The staff and other guests were courteous, kind, easy to visit with, and very knowledgeable. The parking lot was easy to manage with our full size pickup. If I had to find a negative, it would be that I don't prefer their coffee creamer! But that's pretty pathetic for a negative.

The staff were incredibly friendly and helpful, the pool and hot tub were great, and it was an excellent breakfast

It was fine

This is a very basic level of Marriott - but very adequate. Small rooms and bathrooms etc. We did have a "no hot water" issue one morning which was not pleasant. And we had to switch rooms for the lack of comfort on the bed. That being said, the staff really was over the top accomodating and helpful to us so I was very pleased and grateful for them. The breakfast room was above average clean and pleasant.

Great location and excellent service. Was very comfortable and the complementary breakfast was awesome

Was a decent hotel but was too high priced for the condition of the room. Air was musty and carpet and furniture needs replaced. Beds were decent

The entire facility was clean. The beds were very comfortable. Good variety of food for breakfast. My daughter loved swimming in the immaculate indoor pool.

The hotel was fine but our room had an odor like urine in it. The bathroom was clean and didn’t smell. If you ran the AC fan it would go away.

We recently stayed at Fairfield Inn and Suites in Liberty, MO, from October 11 to 13, 2024. As frequent travelers and part of the travel industry, we’ve come to expect a certain standard from Marriott properties. Unfortunately, this stay didn’t live up to those expectations. Let’s start with the positives. The hotel itself appeared clean, and the common areas were in good shape. It’s located in a convenient spot near Liberty, MO, with easy access to highways and local attractions, including Kansas City. If you’re looking for nearby spots to visit, 54th Street Scratch Grill & Bar is a great place for a casual meal, and you’re not far from Kansas City attractions like the Ewing Muriel Kauffman Memorial Garden. So, in terms of location, the hotel gets a thumbs up. Now for the negatives. Upon check-in, the front desk staff wasn’t particularly welcoming or friendly, which set the tone for the rest of our stay. During our first night, we had issues with the TV in our room. After calling the number for tech support and following their instructions, they referred us to the hotel’s front desk. A staff member came to our room with another remote, turned on the TV, muttered, “Batteries probably dead,” threw the remote down by the TV, and walked away without a single word of apology or goodbye. This interaction felt unprofessional and frankly rude. Throughout the weekend, we encountered more staff, including those in the breakfast area and housekeeping, none of whom greeted us or seem