The best part of the hotel was the staff. Very friendly and professional. The hotel rooms need a bit of TLV for a 4 star. Even small things like shampoo, conditioner, body lotion etc

All was exceptional

Chambre propre et agreable

Spotless room, kind staff, and great location

Spacious room, clean, excellent view Very nice staff

Great room and staff!

A spacious, spotless room, very nice bathroom, kind and welcoming staff, a top-notch breakfast, and the perfect location from which to explore Lyon. I would absolutely stay here again!

Oui

Our room was large with a very comfortable bed. The bathroom was clean and had a tub and shower. The hotel desk staff was very helpful with making travel arrangements for our further travel. The hotel lobby was well appointed. There were many chairs and tables for visiting and for reading quietly. A great place to stay.

The Phenix was right in the heart of olde town. A beautiful location with great restaurants steps away.

Très agréable séjour à nouveau passé au Phénix. Personnel avenant et accueillant, hôtel très propre, calme et cosy se trouvant dans un lieu historique de Lyon. Rapport qualité prix excellent !!! Merci beaucoup et au plaisir de revenir vous voir.

Les chambres classiques sont vraiment petites avec des fenêtres qui donnent sur le patio qu’on ne peut pas ouvrir . Lit de 140 cm Proche de la laverie ( levé à 8:00 le week-end ) Des fils qui dépassent de la TV qui est placée en décalée très difficile à regarder Une baignoire balneo qui ne fonctionne pas … Un chaleur insupportable la nuit Bref très décevant

Trés bien

Oui tres bien

Highly recommend - nice rooms and great area. Walkable to most of central Lyon

Room was old. Very dated horel.

Très bel hôtel idéalement situé

Great hotel, amazing location and very friendly and helpful staff

La stanza era pulita ma gli spazi talvota limitati.

Lovely room overlooking the river. Close to everything, excellent location. Very modern and clean hotel.