The handle on the toilet was broken but not long after we call the front desk. Someone came and fixed it. This room also had a balcony, the view was awesome.

Great stay would recommend anybody in the Atlanta area to stay here

Convenient! Use SpotHero to park behind the hotel while you travel. Much less than airport parking!

Shuttle to airport was great. Shower wasn’t the cleanest and the shower head was broken from handle.

The fact the parking is 25 dollars a night! It’s very outrageous! Overall the experience was fine!

Room clearly had vomit on the window shades and carpet that someone just sprayed bleach on so it wouldn't smell the room immediately smelled like mold as soon as the AC / heater kicked on the bed was fantastic if they kept up on the place a little bit better this would be a four-star rating honestly I just feel like I could have gotten a $100 comfort inn room and it would have been about the same

Great place of you don’t mind hearing airplanes

Very nice hotel. Stayed here many times. Shuttle van needs to be newer and cleaner

Was clean and fine for trip but only 3 towels for 4 people in the reservation

Having been a somewhat regular to this hotel on all our trips out of Atlanta, we have been able to see its slow lack of maintenance and its falling in disrepair. Our room was less than what you would expect from a $300/night room. The carpet was stained in multiple places, lighting outside on many of the balconies was not working, (ours was one these), lighting over the bathroom sink was either out or not working, shower control was at best rigged and common spaces were very dirty. Food was excellent as usual which is about the only positive I can give. The shuttle bus had to be called 3 times to arrive at the airport which took 45 minutes to arrive and the bus itself was dirty with an after party smell to it. Overall, until the property receives a makeover of some kind, we not stay there for future trips out of Atlanta. Renaissance please get your act together and do something with this property.

Beautiful hotel, right next to the airport. Food/drinks were very good, bit pricey, but was expected for high end hotel.

Every single staff member we met were excellent. Sophia at the front desk! John and the other shuttle driver went above and beyond. Will definitely recommend this hotel!!!

Our room was very clean and quiet. The staff was extremely helpful. It was nice having a shuttle to get to airport at 4 am.

Rooms were clean staff was excellent.

Very clean.

Great stay, would stay again.

I can’t fault this hotel. Nothing short of excellent in every way. Staff, service, cleanliness all excellent. It’s a pleasure to stay at this hotel. Certainly one of my favourite hotels I have stayed at, and each time I have been it seems they have refurbished the rooms again. If you ask or book a runway view room like I did, you will be amazed by the view. It has to be the best airport view anywhere in the world, viewable from your own private balcony.

Spacious room. Convenient transportation to airport. Coffee cups are of poor quality, when you hold the cup the top becomes oval shape. Doesn’t sustain heat. Only 2 cups for an overnight stay!

Bad bad bad No towels. No tv. Tub did not drain. No ice Shuttle took forever

Very helpful staff