Rating & Review Keseluruhan Extended Stay America Suites Akron Copley East

Great stay

First and last time I stay here. Left with bug bites all over my body... Maybe bed bugs? Stay was fine but not worth getting bit to hell. Will spend a few bucks more and try somewhere else. Good luck if u staying here

Property was ok. noisy and no breakfast.

Convenient and staff is very friendly. However the facility is rather old and cleaniess can be improved. Next to I-77 so very noisy at night. Breakfast is next to none.

theyn were remodling

Carpet, bed, and chairs are old and dirty need replacing.breakfast is a joke compared to other competitors. Will not recommend to my family and friends for this property. Iron board is broken and no replacement.

Smelled nasty and was run down.

Na

Stay was very good. Room was very clean and comfortable.They had snacks for the morning.

When you walk in it smells of old greasy food and pot. The hallwaya smell the sam as when you walk in. There are several people that live there full-time. The beds are really hard and the pillows are old and flat.

Employee manager Candace was very helpful

Staff is very helpful

The dirty carpet had a large burn mark in the corner of the room. The bathroom light fixture was so dim that you could barely see your face in the mirror. The water pressure was so low that the hot water was just a trickle. The bathroom sink had a clog and took 3-5 minutes to drain. There was no toilet paper holder, just a roll on the counter. They are in the process of renovations but need to ensure that the rooms they rent are maintained and decent. It's the worst room I've seen in 30 years. I couldn't bear to stay in a facility like this and checked out a few hours after I checked in, forfeiting a refund. This place needs new management!

The kitchen was very convenient and the staff was very helpful when we came in, with answering questions. Thank you!

This hotel is by far one of the best I have stayed at for value, cleanliness, safety, comfort, and staff. It is not the newest, but being extended stay and having a full kitchen, plus the safety, staff & price, I would choose to stay here any time I visit the area.

The room was clean. Amenities were as expected for a budget hotel. Nothing fancy but nice enough for overnight. Water pressure was nearly nonexistent, shower handle was leaking making it worse.

My bed was just a mattress on a flimsy metal frame. Didn't fit properly move all around. Sheets are old and thin. Bath tub drain was broken. Breakfast was not really a breakfast it is just grab and go stuff which was all gone as people were grabbing handful of muffins and granola bars. Definitely get what you pay for at this one.

Staff was very good

Don't stat here. You're welcome.

Felt safe. Room was dirty. Q-tips and beard shavings in the garbage. Hallway smelled like urine. No transportation nearby. Waited 45 minutes for a cab to dinner. Front desk heard us say we were taking an uber but didn't tell us that there were no ubers. Someone else told us while we waited. Front desk later that night was very nice though.