Rating & Review Keseluruhan Al Bustan Hotel & Spa

Everything was really nice , comfortable , clean , friendly staff, would really help if you would upgrade your bathrooms

The staff was nice, professional ,the property view was excellent

I enjoyed my stay,the staff was nice, everything was excellent,they accomodating me with the room I requested,I was pleased with them

It was so pleasuring stay with my mum and my sister. Loved it

This is a very prestigious hotel in Lebanon. My room had spectacular views of Beirut and the water and I watched the sunset from my room every night. The hotel is iconic, the staff and service were impeccable. The Spa and Gym are newly built and very convenient.

Excellent hotel, panoramic view, delicious breakfast. Highly recommended

This was our honeymoon stay directly after our wedding. We booked a suite for 2 nights to celebrate. We had requested honeymoon ammenities and the hotel confirmed it. We reached and room was dull and empty. Half our luggage was in the room and the other half was still in the luggage room. The second day we tried to go to the SPA and they told us in was fully booked, we saw no one in the treatment rooms and we later saw the staff all gathered at the spa lobby, not busy at all, which made us doubt if they were really fully booked. The cherry on top was that while at the spa pool, i called to ask a champagne glass to celebrate my wedding and the phone operator was not cooperative at all. It really felt like none of the staff wanted to do the necessary to give us a memorable stay at a hotel we used to take pride in. So sad!

Charming and quiet!

Nice views - there was no good service and nice welcoming

The hotel has a magnificent view, beautiful garden breakfast was good I do recommend this hotel.

View

heavenly peacful

Never again

Good location, with a beautiful garden, and the rooms need to be upgraded. The price should be adjusted.

Beautiful venue for a wedding. Hotel is a little outdated. Toilet kept having issues but overall it was a pleasant stay.

Great location and view but rooms very outdated and unclean with stained carpet everywhere. Karine at reception very kind and professional The spa and inside pool are nice Outdoor pool very unimpressive Poor value for the money

SPA is great, although they need a hotter jacuzzi. Views are great. Rooms are dated, carpet is super old. Lights by windows in building don’t go off at night and curtains are translucid so room doesn’t get dark at night which affects sleep.

Great

The indoor pool was not that warm and not clean and ppl throwing their towels and slippers everywhere The breakfast is too poor for a room rated 150$/night No one explained properly where is the gym and how to access it. The hotel wasn’t warm enough, the corridors and the hall are kind of cold. No minibar in the room and the keys are very old (door did not open had to ask for the reception help and waited until another room is available).

Wonderful landscape garden and views with beautiful and amazing spa. But hotel is old and hotel room is not updated and needs full renovation! Worth a visit but don’t stay overnight!