This property was clean, the staff were very nice and helpful; their continental breakfast offered a wide variety of foods to choose from.The hotel only had one working elevator to service 6 floors of guest, which lead to several minutes of waiting for everyone. Also, the housekeeper for our room was lazy, our linen needed to be changed and instead of her changing all the linen she only changed the sheets and left the other dirty linen on the bed. I definitely will not be using this hotel again.

Great place

Staff was polite but we had to wait a long time before they realized we were at the counter to check in. The sofa bed had rust stains on it so the girls wouldn’t sleep on it. It was in a good neighborhood with lots of restaurants near by.

Overall stay was nice. Staff were friendly and attentive.

Clean place

The pool was nice and so was the room.The breakfast was good and had a great variety.However It was hot down stairs and there was only 1 elevator. We had to pay for parking when we didnt even drive up there we took an uber.

This was horrible hotel , but front desk team member was great. The room was so dirty and had so bad of

It was a very nice stay Breakfast was fantastic, my only complaint is that the bathroom was super small

I don’t usually stay at Hyatt properties and this was not a good representation. Would not stay again nor recommend.

Checkin took awhile. To see if room was ready. But after that everything was great. Room was spacious and clean and the breakfast is fantastic.

We love the place mostly the breakfast bar, great location, staff were nice and very helpful, our room was spacious, wish we stayed another night, but we definitely come back one day!

Evening front desk staff were very courteous, friendly and went out of their way to make my stay enjoyable. I will definitely book again! I love the different actual chef cooked breakfast options, the bar, which was so needed and the mini restaurant. This is truly one of the best hotels on my trip!!

Good clean room. Bathroom was on the small side. Breakfast did the job. Downstairs restroom could have been cleaner. Good location and price was great. Would stay here again.

We stayed here one night on our way through Nashville. We chose the location for the space provided which was good but the shower/toilet area was so small you could barely shut the door. The tv did not turn on, the AC struggled to get below 75, one elevator was out so the other was impossible to catch and the biggest issue was the dirty bedding. When we held up the white comforter, it was brown and there was mold inside when held up in front of light. The breakfast was also very disappointing. We definitely will not be back.

Arrived late, staff was very friendly, some renovations going on. Restaurant and bar closed..one elevator closed other was slow. Does need some upgrades...great breakfast...only stayed the one night and it checked all our needs

Excellent for the price. Breakfast was convenient and had options for a variety of diets. The commode / shower area in our room was tight but manageable.

The staff at this hotel are amazing. The hotel is dated. We had one slow working elevator until our last night and that elevator broke down. We were on the 6th floor and had to use the stairs. Also one night at least 10 cars had windows broken and stuff stolen. Thank God none of our baseball team was involved. I really enjoyed the size of the room and the pool.

We arrived at 730 and was surprised to see the pool closed at 8 even though it was daylight until almost 930

Room smelled like dog pee, carpet was so disgusting our feet stuck to it. Only saving grace for this hotel was the front desk guy Chris!!! He was amazing, helpful and very welcoming!! Probably got a crappy room because we booked through expedia and not them directly!

For the price, not at all worth it. Sleeping sofa is trash and will break your back. Double Beds are the smallest I've ever slept on and a bad musty smell due to mold. This place needs an update and work done, by actual "skilled" tradesmen. The work you see that was done, it's terrible