Room door very loud to open and close. Could hear children and adults yelling in their rooms while in our room. Room is older/dated, not as modern looking as the photos show. Bathroom is TINY. Staff was friendly though.

Good

Very helpful staff

Excellent location right downtown - 5 min walk to Confederation park and the canal, another 5-10 min to the market. Clean and safe hotel, very quiet, beautiful up to date room, underground garage for only $20 per night. Very friendly staff. Super fair price. Will definitely stay again.

Room was clean and spacious. Staff very friendly. Location was perfect.

Good underground parking, spacious room, good walking distance

When we got there they made us put down $150 fee in case we messed up the room. This was a birthday gift and I didn’t have a credit card so my partner had to pay for it. We get to the room and it’s run down, not super updated. There was a crack in one of the walls that made it look like it wasn’t super supported. For the amount I paid for it I would expect free breakfast but they didn’t have one, it came with a restaurant on site that was expensive. They don’t have free parking and just in general the space feels like a bad hotel trying to be masked with slightly fancy things. You can tell that they only clean high touch places because the walls had food and random liquids on them from past stays and the entire room was just dusty. The sheets were scratchy and uncomfortable, all and all it just wasn’t a great stay. I also had an allergic reaction and ended up spending most of my time in the er and not in the hotel room. They refused to refund or at least reduce the cost of my stay despite proof and I didn’t even finish out the last night of my stay there because I thought it was something in the room I was allergic to (something I’m trying to actively figure out). There are many nicer hotels around, I’d choose one of those. I don’t like this place and will never set foot in it again.

The room was great , very clean and the staff were all very helpful and nice

Great location for a quick 20 hr stop in Ottawa. Walking distance to confederation park and parliament hill. Steps to Rideau canal access points for skating. Onsite parking very limited. Nearby lot is very expensive. But staff are lovely and will direct you to other nearby lots as well.

Good

Nice, clean rooms. Helpful service when checking in. Location is great for getting around.

Staff was great, bed was comfy, room was clean. Snow plows making noise outside from midnight until 2am, not good for light sleepers.

Ventilation system was ridiculously loud to the point it was hard to sleep.

Room was too hot, smelled odd. Check in was great

Good room, great value

Clean rooms

Very clean, great staff

excellent le service au restaurent était parfait l'assiette steak frite super bon

Location was great. However there was a strong smell of sewage as soon as you entered the lobby and elevator both days we stayed. Room was large but outdated. Beds were comfortable.

Good sized rooms. Clean, comfortable. Walking distance to everything downtown. The underground parking is great in the winter!