Rating & Review Keseluruhan Xiyuan Hotel

not clean and non-smoking room but it has smoking smell

It was an excellent choice. It is a convenience location to go many different places by public transpotaion. The room was clean, the services was outstanding, the staff were very professional, and the price was reasonable.

环境好，房间干净整洁。离动物园近。

Good location. The facility is a little bit old. There are not whole lot of restraunt nearby

浴缸去水很慢

Room is big but shower water is only a little warm and very little coming out breakfast is nice

動物園の近くにあり、便利なホテルです。スタッフを対応が丁寧でした。

Close to the zoo. Less traffic. But, people are smoking in the building.

excellent front desk staff and good breakfast buffet

Good location. However, I smelled the smoke. Somebody smoke in the room

A bit isolated thus difficult to get a car (taxi). Also limited shopping (well there is carefour cross the road)..

Very nice close to the subway and the convention center. Also very close to the museum and the Beijing ZOO

Overall the experience is good. Excellent service from few of the staff while a few needs to be trained. Executive lounge has very limited food and drink options. Realized that most of the food items are recycled from morning breakfast. Leakage of water from bathroom to bedroom each time we shower. Maintenance is required.

I'll only list negatives - please understand that, beyond this, my experience was wonderful! (1) The bed was a little too firm (2) The status of the room as smoking/non-smoking was a little vague (3) Communication with staff could occasionally be somewhat problematically limited given language barrier [Otherwise excellent stay!]

ドアをノークせずに、勝手に入ってくること！ ホテル玄関のboyにタクシーに聞いても曖昧な返答しかない！ このホテルの従業員は”サービス”ってわかっていない、あるいは したくない！

翌日、別の都市へ移動するため北京に一泊した際に利用しました。地下鉄の動物園駅、白石橋南駅から　どちらも10分程度。とくに治安が悪いわけではないのですが、到着が夜半にになったので少々、不気味な感じがしました。 ホテルの本館は明るくて近代的なビル、本館の横に低層階の別館が数棟あります。今回はルームアップグレイドしてもらえたので別館の予約だったのですが、本館の高層階に泊めてもらえました！ でも別館も外観ではそう悪くなく、中国らしい部屋を味わうには、これもありかな、と思いました。

Comfortable good option for hotel if this side of Beijing is convenient for your visit. Good food, tough the coffee shop in the lobby is pricey. Second floor Chinese restaurant great for local cuisine, while top floor revolving restaurant great for the view and atmosphere. Hotel staff fluent in English.

服务员没有笑容，房间里的浴帽、牙刷等必用品常常忘记放在房间里。住了七天没换过被套枕套和床单。卫生间的卫生纸也不给足。于是陈旧破烂。

Hotel has misguided about hotel facilties Not recommended

Helt okej rum, men stark lukt av mögel i badrummet och brunt vatten i kranen sista dagen. Långsamt wi-fi. Trevlig västerländsk frukostbuffé på våning 26. Engelsktalande personal i receptionen.