Rating & Review Keseluruhan Homewood Suites by Hilton Raleigh/Cary

The rooms we good only that it smelled of cigarettes and weed, dirty beddings on the e hallway.

this hotel is dated, dark and in need of improvement. The person at checkin never looked me in the eye. The room was very basic and old. Not at all what I expected. We booked for the proximity to Koka Booth Amphitheater and it was close, but that was the only redeeming quality. Don't book this hotel.

The overall stay was ok. The largest problem during our stay was the breakfast. The staff was having a hard time keeping plates and silverware available to eat breakfast on/with. Additionally, there was the problem of keeping food/drink available as well. It was the weekend and I assumed it was because we came down later in the morning on Saturday. But, no. We got up earlier on Sunday and it was worse. The staff just couldn't keep up or judge the crowd. The only other complaint was the dirty dishes were left in the dishwasher and not run by the maid. We had to run them ourselves in order to have clean dishes in the room.

The property itself was nice, front desk staff that we interacted with was nice. Our room was okay, the paneling around of mini fridge was warped and missing, there were marks on the wall where furniture had hit it too hard and a stain on the ceiling come from the air vent that I looked at a lot, but in general the room was clean and the bed was comfy. We only stayed for a night, so not enough time to enjoy all the amenities. The included breakfast was nice with a fair amount of choices. Overall a decent stay.

Staff was so awesome

Excellent staff. Good breakfast

Not up to par with other Homewood properties. Parking lot was dirty and sketchy. After parking you I had to walk past a trash bin that was overflowing to enter hotel, a disabled vehicle with only 3 wheels was in the lot and a vehicle with steamed over windows was parked temporarily. Front desk was rude and on a personal call. Room was cleanish - hair on bathroom floor. Remote did not work - had to use the app on my phone to change channels. No ice makers - bags of ice were available at the "pantry". Will not be back

Friendly front desk. Hotel smells, walls and carpet are old. Door to the room was hard to open. We did not stay, it was that bad. It needs a lot of renovations to be on par with what is advertised.

Bathroom was dirty - toenails on floor can tell it's a quick clean only - mold, dust buildup in corners. Wallpaper peeling off - Couch is HORRIBLE - DO NOT try to sleep on pullout bed - SO uncomfortable

This property (rooms) is dated and has deteriorated over the years. Disappointing.

Our area was just like a mini-apartment. It had a small kitchen with full refrigerator, two burners, and glasses, cups, bowls, pans. The living room was nice, and the bed was very comfortable. The only negative was the bathroom floor wasn't as clean as it could be. There was a spider web in one corner that had caught an insect, and the grout in the bathroom looked dirty. As a whole, most of the rooms were clean. They had a very nice breakfast area, and there was a good selection of breakfast foods.

The staff is very professional and courteous. There is a gentleman, name Vadel? His customer skills are of the chart, extremely kind and ready to walk that extra mile that should keep customers coming over and over again. Congrats for such a nice place to have a perfect weekend.

Property was dirty overbooked and did not have any parking w

The suite was very comfortable. It provided all the amenities that someone would need for a long stay. The kitchen had pots and pans, as well as dishes. The beds were surprising comfortable compared to many other hotels. I would highly recommend this.

Nice place to stay

I like that there was free breakfast. I like d the outdoor area. I like that it was a sweet. I think some of the things in the suite were a little old on the older side but it was very comfortable

When we got there we got unpacked and went in about our day when we came back the kitchen floor was flooded we did not use the dishwasher at all they send a repair man he said it as fixed went in about our day came back kitchen and hall to bathroom had flooded. It was smelly and wet the staff were very courteous and nice when we went to the desk to report it. Great place to stay as long as rooms don’t leak. Would ask for pool view and balcony.

Hotel was hidden and hard to find at night, Food and service was very good. Rooms and Interior of this hotel need updating. furniture and carpet were worn

Loved how easy it was to get to and from the room

Property was secluded and quiet, grounds were kept well. Staff was OK. Room was nice however not cleaned very well. There was a lot of hair in the bathtub that hadn't been.cleaned