Rating & Review Keseluruhan Super 8 by Wyndham Grand Prairie Southwest

Bed bugs. Horrible room.

Good location. Convenient stores and fast foods were plenty. Clise freeway access.

Good service

There was very minimal continental breakfast items

Very nice

You could tell it was only lightly cleaned

Nice staff, clean room, pocket friendly.

It was clean

They informed me that check-out time was 11:00 a.m. However, a staff member knocked on my door at 9:00 a.m. while I was in the bathroom. I didn’t hear the knock, and they proceeded to open the door without my permission. This was extremely impolite and unacceptable. I will not be returning to this place again.

Picture showed a jetted tub but there was none on site. Tried calling customer service regarding deceptive pictures and supervisor was not helpful or empathetic at all.

Needs major updates. Inside door handle on room came off. The paint in the room was cracked and need to be redone. The "breakfast" was very limited. Consisted of bread/toast and cereal. Would have like to see just a bit more.

We kept having issues with the toilet not flushing and a/c took too long to cool, however we still had a great time.

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I was close to several eating places

Could not stay in room it stunk like cigarettes so bad

The only this I didn’t care about was d breakfast choices. Not good

Muy agradable

We pulled our blankets back on both of our queen beds and both of them were covered in black hair. The shower had black hair in it the sink had black hair. The floors were not cleaned We found a pill on the floor. and yes, I said pictures of all of this and still the front desk did not offer me anything I had to ask for clean sheet for the beds. they told me to call to speak to the manager the next day and he was never there, so I never got to speak to him. I will never booked there again.

This was our second stay here. We choose this one because of its close proximity to the family we come to visit. However, we expected to be able to get a roller crib upon request as stated in the hotel description. I was informed that this hotel only has 2 and they were in use. Two is not enough. Please offer a chance to reserve one if necessary. Then have more on hand. I would gladly have paid an extra small fee to have the crib. It was hard to sleep as we had our 9 mo old grandchild with us. If I had known roller crib option was not available when u reserved this room, I would have chosen a different hotel. Otherwise, it was fine.

Although we booked non smoking room (which is newer building) we were told they were full so we were put in (they said) non smoking room in original building. As soon as we opened the door, the marijuana smell hit!!! We were traveling with 2 young children this time so I went back & told him I was refusing my stay in that room PERIOD! Once I raised my voice about marijuana smell in front of others, he suddenly had a room available in new building…We travel to Dallas several times each year & have been staying here about 4yrs now but never again. We’ve noticed this smell in smoking rooms we usually stay for past year or so & have just dealt with it since we didn’t spend much time in room anyway & kept febreeze with us. Traveling with children this time it was unacceptable & lying @ check in about availability was last straw with this place. Never again! To top it all off, guy @ desk barely spoke English so it made whole situation even harder! Add to that they’ll knock on your door @ 8am for housekeeping even when you ask in advance they don’t do that! There’s too many hotels in that same area to deal with this one!