Rating & Review Keseluruhan Macdonald Alveston Manor Hotel & Spa

The hotel was very well situated for Stratford's main centre .

Perfectly placed to explore Stratford on foot (even if slightly mobility impaired) Great swimming pool and sauna. Breakfast plentiful with hot food to order. No issue with parking, plenty of spaces even though it was busy. Family room spacious and our 12 yr old slept on the sofa bed which she thought was comfy. Great two night stay

A very pleasant weekend with good service

Good hotel. One night only so we did not use the spa. Breakfast was good and location excellent.

Lovely hotel, could do with more disabled parking -currently only one space.

The location was great, a short walk into the centre. However, this is a budget spa hotel. The rooms are small, bed was creaky, steam room out of order. Facilities dated. Like a budget airline they hit you with charges wherever they can. The car park at £7 a day is a joke, it's not the centre of London. Want avocados on your toast or salmon £5 and maybe just eat somewhere else.

Good location, nice room and decent breakfast.

Such a lovely stay. Clean, comfortable and spacious rooms. Staff all really lovely and welcoming. Food excellent. Would definitely stay again

A charming hotel in an ideal location to explore Stratford on Avon.

Very dated hotel had a poor sleep staff not very friendly

The hotel is a little dated and could do with a freshen up. Reception staff are nice however, in the dining was a bit faulty towers at times complete with a Basil Faulty ! Drinks at the bar were extortionate and £25. For breakfast is just not worth it. The fire alarm went off twice whilst we stayed and we only stayed one night. The second time was during breakfast and we had to assemble outside. When we came back in our breakfasts had obviously gone cold but there was no offer to replace or reheat it. We wouldn’t stay again.

Bed was very comfy. ISSUES - - Your Breakfast manager (Michael??) the older gentleman was one of the rudest and most disorganised hotel staff I think I have ever seen. He shouted at me as I tried to sit with fellow colleagues as I had not gone through his process of standing in line and being checked in..!!! The fact is this process he has takes ages and we were all in a hurry as I explained to him. This did not register with him and he carried on raising his voice if anyone dare to speak out about his ridiculous way of working. He should NOT be dealing with customers. ALSO - Hotel bar.... 3 double Baileys with ice £44 |Seriously??? Canceled the order, had singles. A bottle of Baileys 1L costs £12 retail less at wholesale prices. WHy charge so much in the hotel.

It was for our wedding anniversary,

No disabled parking available that is accessible to hotel entrance other than one space taken by non disabled guest. No EV charging as petrol/diesel cars parked in the bays. No enforcement by hotel. Room had bad drain smell. Shower was weak and temperature turned down to couldn’t have a hot shower. Room was in a warren of corridors. Single glazed rusty metal windows. Access to room is difficult. I was given a map to find my room!! Spa was tired and again showers broken.

We have stayed at this hotel numerous times. We always have a really nice time.

One of my two favourite hotels in Stratford upon Avon. On this occasion, only let down by two maintenance issues . No room phone and a faulty room safe. Otherwise, I would have rated it excellent on all counts.

Hotel was nice, have only good things to stay from checking into our room was quick and easy, room was clean, tidy and cosy.

Excellent location to the centre and it really easy to walk to and we felt safe doing so at night. Unfortunately for us, we felt the room was noisy and we could hear other guests walking in the corridors and the rooms either side and above us. The bed was also very creaky. This is understandable with it being an old building but as a light sleeper and us having our dog with us this did make the stay harder and meant we didn’t sleep well. The room was nice but tired in places and the shower didn’t have good water pressure. The ceilings were also quite low, which would be fine for those of average height but as tall people we did struggle with this. The Elemis toiletries were a nice feature. The Hotel is set in lovely grounds and the lounge was also lovely with a fire going. We do however feel that an additional £7 charge on top of the room fee to park the car was harsh given the price of the room itself and parking offered.

We have stayed in Stratford a number of times over the last 28yrs, this was the first time at the Alverston Manor - on arrival we were checked in very quickly and when we arrived at our room there was a small box of chocolates as a gift for my wife (as it was her birthday) which was a lovely surprise However, the room was a Standard Double, and not the Deluxe Room booked So I popped back down to reception, upon informing the chap on reception, he checked the booking and told me that the room we was allocated was a Delux. I had quite clearly booked a traditional room in the old part of the hotel with drapes over bed etc, and the room they had given me was in the extension building, so I knew as we arrived that it was wrong I showed him the pictures from the website clearly showing it to be the wrong room, after a while looking at the screen he apologised which miffed me a little as I now thought he was trying it on! He said they only had one room left in the old part of the building (this was also nothing like what we booked!) I was then told to wait in our room until the manager got in 30mins later to try and sort something. Instead we decided to go and wait in the bar. I went back to reception to inform them of our whereabouts and the lady on reception told me that there was another room!? She showed us the room, and although it wasn’t exactly what I had booked it was slightly similar and I didn’t want to make any more of a deal about it! So we took it! Sorted!

Ours was a good experience