I have stayed in this hotel since is close to my family and friends. But I absolutely don’t think that in any way this hotel should have 4 or 5 stars. The property needs to have a renovation.
I’ve stayed in level 3 , 6 , and 9
The levels 9 and 10 are in better condition than the 6. Never take a room in level 3. The conditions are not good. I have talked to the manager or any other staff member who I can let them know and show them the conditions of the hotel. I have to mention that on my last stay I again talk to them and they mentioned that they are going to be renovating the hotel.
I hope they do. The staff is wonderful the restaurants are amazing. I just don’t agree with it being a 4 1/2 star hotel.