Staff is great and helpful! Nice location on the beach! Gets loud in the evenings. Lots of families...we love Emporio.

Breakfast was very good and meals tasted good to eat. Bedroom beds are very comfortable and clean room! Swimming pool area very clean. Staff was very friendly!

A great room with a wonderful ocean view.

Staff are fantastic. My ocean view room was on the corner so had 2 windows with 2 different views. An older hotel but has been updated. Remember this is a Mexican hotel and the majority of guests are Mexican families. That is what I like about it but others not so much.

Habitación limpia y fresca

Manager Geogiana at the reception attended to all my needs.

El personal es muy amable, todo el tiempo estuvieron pendientes de que nos sintiéramos como en casa, es un hotel muy limpio y un gran personal

El servicio todo incluido de mala calidad.

La habitación limpia y tenía buena vista al Mar

Clean room with ocean view and food is good!

Had to wait around 2 hours for room to be ready. Booked jr suite king but ended up in jr 2 queen. Had booked 3 months ahead.

nous avons pris hôtel seulement et pas le tout inclus. hôtel très propre et le terrain très bien beaucoup de fleurs. par contre pour la plage très difficile de ce baigner vaque très puissante.piscine très grande.

Habitación muy limpia, increíble vusta al mar y personal muy atento

En general todo bien

Yes

Upon entering Hotel Emporio Ixtapa in February, I sadly missed seeing Abigail at reception. She is truly a treasure of an employee who always greeted me and welcomed with a smile and enthusiasm on my many visits to this hotel. She was an exemplary employee who took the extra effort to offer me and many guests attentive service and a positive, energetic interaction and she will be sorely missed. In spite of this and other recent changes at the hotel, including price increases in the buffet breakfast and parrillada dinners, I managed to thoroughly enjoy my stay. I received excellent attention when I dined three times at the Arrecife restaurant from Capitana Angeles and the wait staff. The ocean view room never disappoints with spectacular views and cool air conditioning to go along with the very comfortable king-sized bed. I return to this hotel because of the staff members who have a very good attitude and I always feel at home when I stay here. I also enjoy the central location and proximity of local shopping, market and bike rental store options. The staff did an incredible job in dealing with a tense couple of days after the assassination of Mencho, the narco leader, and the impact the shutdown had on blocked highways and a complete countrywide shutdown of services, transportation and a stay in place order for tourists. The staff is to be commended on their flexibility of finding alternative transportation to arrive at work and providing timely updates to guests.

El hotel está muy bien. Todo el personal super atentos Buena comida y bebidas variadas

La habitacion limpia y bonitas instalaciones

EL PERSONAL MUY AMABLE Y SERVICIAL -SOLO QUE NO TODOS LOS DIAS NOS PUSIERON AGUA.

Nice place. Wish it was quieter. Too noisy all of the time, and until late every night. Exhausting.