Rating & Review Keseluruhan Prince de Galles, a Luxury Collection Hotel, Paris

Beautiful Hotel and the services are the best..

Excelente el servicio en General es Magnifico hacen todo por hacerte sentir como en casa .. vale totalmente la pena

Unfortunately, our check in process was terrible. We had traveled all day and did not expect our rooms to be ready when we got there at noon so booked a tour and came back around 4:30pm. When we came at noon the person at the front desk told us she didn't know when our rooms would be ready because the family in them had a late check out. We did not need to be in the rooms until 4:30 so we didn't worry about it. when we returned at 4:30 the rooms were still not ready and we were told there was nothing they could do, the rooms just weren't ready. This is a 5 star hotel which charges 5 star hotel prices... check in is at 3pm. The staff was rude and unhelpful. We have stayed at numerous luxury hotels and have never had such a terrible experience. Not only were the staff unhelpful but the service for breakfast was equally bad. Cream for the coffee never came, the orders were not taken properly and we were overcharged both mornings. Overall we were very disappointed in our stay. The only very friendly staff was the doorman.

Absolutely amazing hotel. Everything was flawless luxury. Spotless rooms, friendly staff, beautiful property

I want what I bay extra in the hotel back to my credit card account from you or thr hotel

Excellent

Rarely do you find a hotel that "checks all the boxes" for excellence as does this fine hotel. From the moment of check in to check out, this hotel is a real gem. The staff is top notch, the furnishings and the rooms are excellent. We loved our balcony room especially.

일단 개선문이 도보 5분도 안되는 거리에 있어 훌륭한 위치입니다. 직원들도 세련되었고 특히 큰 발코니가 있는 방으로 업그레이드받아 밤에도 샹제리제거리 야경을 즐길 수 있어 행복했습니다. 다만 아침식사는 뷔페식+주문하는 형식인데 사람이 너무 많아 서버들이 정신없어 보였고 주문한 메뉴가 너무 늦게 나왔습니다. 아침식사 빼고는 전체적으로 만족한 호텔입니다

Great staff and service

We arrived to check in at 3pm when we were told our room would be ready. We were told a Marriott member had our room on a “late checkout” until four pm and they would buy us a drink. Our room was not ready until 6pm. There were piles of garbage in front of the hotel and garbage under our bed when permitted to finally enter our room.

All just perfect as usual

Très bien. Chambre spacieuse avec terrasse. Propreté. Personnel très sympa

It's a lovely property, staff very good. Rooms are pretty good, and we had an excellent balcony. It's expensive though.

Consigliatissima. Tutto perfetto e gentilissimi

Good stay with friendly staff

我住的房间没有浴盆，总体来说，非常一般，下次不会再住了

没有浴盆，洗澡间不大

This was a mother-daughter Covid postponed birthday celebration. As we checked in we were informed that we were upgraded to better room and we had champagne and desserts waiting for us in the room. Super sweet!! Service was absolutely amazing and the location was just perfect especially since it was just the two of us. It was conveniently located to all the attractions that we had planned. We absolutely loved our stay at Prince de Galles and would highly recommend and looking forward on coming back.

Joli hôtel Propreté en chambre très décevant Très approximatif pour un 5 * donc décevant

Séjour agréable fantastique très bel établissement je recommande