It is a very attractive looking hotel and the main reception and bar area are lovely but on my arrival the receptionist didn't even smile at me and answered my questions with one word answers and just handed me the key and sat down - really unfriendly, especially as I was on my own and it is a big deal travelling on your own. The bedroom was clean but the mattress was about 4 inches smaller than the bed base and there was absolutely nothing in the room to welcome you or tell you what time things were, Wi-Fi password etc. It was only when I happened to turn the tv on later on that I found a whole menu of options and info! The restaurant was pleasant and the staff were friendly in there and the breakfast was good.