Despite being listed as dog friendly resort and booked as a service dog friendly room we were asked to leave cause "other people have allergies " . My service dog is clean well groomed ,Very well trained and pleasant manored, not destuctive or a barker . I just wanna be clear there were absolutely zero issues , We awoke to a knock on the door at 9:30 am by Remesh after a late check in the night earlier )saying we should have never been checked in by his employee . He had no concern we were 600 miles from home and still had 2 days left on our trip and made us leave . He did not even issue my card a refund ,claiming i can " get it back from expedia " .

It was just what I was looking for, close to ILG...

This is a great location that serves a purpose...An inexpensive hotel near the airport and Kirkwood Athletic facility. There are plenty of fast food spots on that road. The staff are very sweet people.

This property is located in a very convenient area .Hotel staff added a home away from away experience .In summary ,business trips perfect quiet and clean.

Terrible Breakfast! Not considered a Breakfast! TV viewing options limited to product advertisement and PPV channels... Room door off track. Difficult to open & close! Room Stay Receipt Denied!!!

Friendly front desk and updated rooms.

The property is very outdated. Room smelled like pee. No Iron or board in the room. The free breakfast is a joke. If you want clean towels you have to go to front desk. The microwave & fridge is very old. I would never stay here ever again or recommend it. The price is way too high for this property.

I enjoyed my stay

The room was small but very nice. I like that the room had a refrigerator and microwave. Someone cane immediately to get my tv working. The young lady who checked me in was extremely friendly, professional and nice.

Good

Great location plenty of restaurants and a Walmart within 10 minutes. Friendly staff

No visitors, security deposit was $100 per night not entirety of the stay.

I liked the staying

Found a bottle of KY jelly moving a piece of furniture while trying to plug in my gaming system, also there was blood stains on the curtain. Moved hotels asap because I was In town visiting my son and I didn’t want him staying at a place like this. Definitely one of the worst hotel experiences I’ve ever had. When Informed the people working/living there they got rude. No apology, no sorry. 1/10 rating

Good

I stayed here by myself - which can always be a little nerve wracking as a woman. The staff was very friendly when I arrived and even helped me with the vending machine that was being a little finicky. My room was clean and the features worked fine - AC, mini fridge, water, toilet, etc. It was completely quiet during my stay with no sketchy people staying near me - I'm not even sure if anyone else was even on my floor, which was a nice change of place from other locations I've stayed at before. Check out was quick and easy too.

Basic clean room. On first floor near front of hotel. Highway noise. Good for 1 or 2 night stay. No complaints.

helpful staff and manager ,but breakfast was nonexistant.one eggo and three bags of oatmeal.We expected more for $180 a night.We wom't be going back on our next trip to New Castle.

Noise from outside in hallways throughout the night. AC unit was rattling so very loudly so i had to turn it off

Friendly welcome!