Rating & Review Keseluruhan Neues Schloss Privat Hotel Zurich, Autograph Collection

会議室のサービスも素晴らしかった。また利用したいです。

Extremamente decepcionado, Na chegada o quarto não estava disponível e pedi um late checkout de 1:00 horas e apesar do hotel não estar lotado foi negado. Falta de gentileza total!!

Staff was good Extremely disappointed that our hotel charged us extra for a suite yet had no real working air conditioning Room would not go below 22 C

Warm welcome and great staff and service!

The property has GREAT staff, they are very accommodating and helpful. Enjoyed my stay and would definitely recommend!

We really enjoyed our stay ! Great rooms , very friendly and helpful staff , great facilities and location . We will definitely return to this gem of a hotel !

Déja pas de service porter / voiturier etc à l’arrivée 20h, room 2 lits réserve par erreur, changement en king en downgrading de 21 â 15m2 sans récompense ni geste commercial. Pour le service il y a mieux pas loin. Si non, placement idéal pour tout activité. Parking sur place(!) et excellent petit déjeuner.

Located in the heart of Zurich downtown and next to the lake. Very clean and comfortable beds. I would stay there next time for sure

good hotel

This was a great location, near the lake. The people working at the hotel were great. I recommend it.

Muito boa localização, staff muito atencioso e sempre pronto para recomendar e orientar o hospede

about the A/C in the room is very bad and not change for me the room he keep me in same room and not give me anything to make me happy.

Freundliches Personal, sehr aufmerksam. Komfortables Zimmer, sehr gute Lage unmittelbar bei Tonhalle und Kongresshaus, ruhig.

Magnifique hôtel, calme, chambre agréable et spacieuse. La literie était parfaite et le personnel au petit soin.

Trotz des schwierigen Kontextes -Corona- wunderschöne Tage in Zürich gehabt. Das Zimmer war großzügig, für 3 Personen in Ordnung. Es hat an nichts gefehlt.

Booked a one night stay-cation and used the room during the day as part of a bachelorette celebration. The staff went over and above in providing extra refreshments for the celebration and was very accommodating to my requests.

The bathroom was so small my husband literally couldn’t use the facilities without very awkward positioning. The air was broken and we couldn’t adjust the heat down, which made it impossible to sleep at night, and since it was below freezing at night, was too cold to open the window to cool down the room. Employees are excellent though.

Nice stay with friendly staff, always happy to give directions or recommend restaurants. Location is great with easy access to shops and restaurants, and just a short stroll away from the lake.

الفندق جيد ولكن يعاب علية صغر الغرف وعدم تنوع الفطور

Com uma no localização, logo na chegada você é recebido por funcionários solícitos e sorridentes, prontos para ajudar. Os quartos limpos possuem várias tomadas. O café da manhã é impecável, contando com um atendimento excelente (no segundo dia o garçom lembra suas preferências). O único viés é o preço do estacionamento (CH 45,00 por noite), mas isso não é uma exclusividade do Hotel, a cidade inteira é assim.