Bien ubicado

Muito bem localizado, limpo e organizado. Equipe cordial.

Ok hotell, bra beliggenhet

Clean room, great staff, and perfect location

Been to this hotel a few times over 15 years, sorry to say the rooms are a little tired. My room door door needed slamming to activate the lock. Bit warm and being city centre didn't get a great sleep outside noise and banging doors. Staff fantastic and breakfast and bar really good

Excellent location! Staff was great. Didn’t opt for breakfast.

I was staying for a meeting and the arrangements for that were very good. Friendly staff, large room, right in the city centre. Pedestrian area at the front but taxis can access. Don't be put off by the decaying Novotel sign, the building has been refurbished.

Excellent location and the staff were so friendly

Good

Staff extremely friendly and room was nice enough. Relatively cheap cost and in great location to see the sites of Ghent.

Very central location

Very nice staff. Good breakfast and decent bar. Wouldn't stay again as room very noisy with shouting from street until 4am both nights and then the road sweepers started at 8

The overall hotel was fine and it’s in a very good central location, but there were a few issues that made the stay very uncomfortable. The room was extremely overheated even in February to the point where we had the window open constantly for 3 days and the fan on overnight to sleep. I woke up with a migraine after the first night which happens when I get overheated when I sleep which ruined the second day. The pillows were hard and lumpy and the spare soft pillow was like a tissue it was so flat and I also woke up with a sore neck. The shower was lukewarm at best no matter how hot we turned it up. If you like a warm room and hard pillows it might be the hotel for you though!

スタッフの方の対応も丁寧で、英語が苦手な私でも快適に過ごせました。予約制のハマムも最高でした！

Clean room

room was clean, it was very quiet, great location. Staff was very friendly.

Kamer was perfect en personeel heel vriendelijk. Midden in het centrum van Gent. We hebben een fijn weekend gehad!

Clean room, helpful & polite staff, nice breakfast, central location

Buen hotel con un buen desayuno y localizado para evitar el coche

Excelente estancia. La ubicación es inmejorable, en pleno centro, lo que permite recorrer Gante caminando con total comodidad. La habitación era cómoda, bien cuidada y muy silenciosa, ideal para descansar después de un día de turismo. El personal fue amable y profesional en todo momento, haciendo el check-in y la estancia muy fluidos. En general, el hotel ofrece un muy buen nivel de confort y servicio, cumpliendo plenamente con lo que se espera de la cadena. Una opción muy recomendable para alojarse en Gante. Sin duda volvería.