Upon arrival the outside of the main building looks good that's were it's stops the staff are 5 star in there welcome and doing there jobs no problem there The room was very dated no plug sockets near the bed furniture very dated not in a good way Bathroom absolutely disgusting paint peeling of the ceiling bathroom was some thing out the 70s not in a good way very poor condition No WiFi in room at all again in this day is a standard thing Carpets very dated needs new one or a very deep clean at least made me feel ill being in the room such low standard I had a evening meal that was sent back twice as under cooked in parts meat was rough didn't even get correct meal at the same time Beer was off tasted disgusting I was up being sick all last night The breakfast was so bad I sent it back As over cooked how you can cook a breakfast wrong is a serious concern The buildings are in such bad repair it doesn't match what you see on the website Now I understand why the rooms are cheap Even the staff agreed with what I said to them they were so kind and friendly It's a shame at the hole venue could be made 5 star and above very easy the lack of money that hasn't been spent is shown Should be a amazing place to stay at best it's 2/ 10 at moment I could very easily renovate the venue to achieve 5 star and above As we are working in local areas on several big developments But I wouldn't put my team members in there as is

Parking was easy and reasonably secure. Check in was easy. Breakfast was good quality and value for the money.

Beautifull buiding and welcoming staff. This hotel has had a chequered recent history but is well on its way to becoming a first class venue again. Excellent.

There were problems with the room and the food. General Manager has offered us discounted stay, upgrade of room and free breakfasts if we return.

Nice location, however bedroom and bathroom very very dated and standard of cleaning was poor. Signage inside and in the grounds was difficult to see. Money needs to be spent on refurbishment.

Having stayed at Kilhey Court many times in the past (a long time ago now) we thought that we knew what to expect. Reception/bar and our room were excellent. Unfortunately the spa has been closed and there are just a few signs of lack of investment (leaking roof on the stained glass atrium, tiles missing from the spa roof). If we had never stayed at the hotel during it’s hey day we may not have noticed these things but it is sad to see, and we hope that these small signs are not the beginning of the decline.

Three family rooms, 5 adults, 4 children. Good stay, staff excellent. Hotel and rooms are tired but large and clean. Overall good stay and would use again. Breakfast was fantastic.

I liked everything about the property. Facilities were good.But I was disappointed that the price did not include breakfast. £ 15 was a

Great place

It was clear that cost savings were affecting the food service at breakfast. The standard was okay but would be so much better if the self service had been described better, for instance the breakfast clearly stated Black pudding with a full breakfast, but it wasn’t on display, you had to ask for it. Which is fine if you know to order before assembling your breakfast plate otherwise the black pudding arrives when you have nearly concluded your breakfast. A simple sign next to the plates would improve this!

The hotel although advertised as 4 Star was missing some things. Room had not been fully cleaned and dusted and overall the hotel needs some TLC.

Lovely space, very scenic and cosy. When we went restaurant seemed like it had just reopened and the staff seemed a bit lost as they were just trying to remember table numbers in their head. Would recommend going once it's fully up and running

The hotel bar was very busy due to the number of people staying at the hotel the weekend. The bar had run out of Brandy, vodka and Guiness. The staff worked very hard and very polite and courteous although the hotel seemed to be short on staff.

I had a very disappointing experience at this hotel, which I had looked forward to. We specifically booked a "Standard Double Bed," but upon arrival, we were given a twin bed. When we raised this issue, we were told it was "Hotels.com" fault due to a miscommunication indicating "twin" rather than "deluxe." Additionally, the breakfast was of very poor quality, and the service was lacking. Even after multiple requests, the coffee we asked for upon our arrival at breakfast was only brought to us after we had finished eating. Overall, I would rate my experience a 2/10. I would not recommend this hotel based on our experience.

Booked at the last minute and excellent value for money. Wished I’d found it earlier as it is so much nicer than Travelodges I’ve stayed in before in this area. Can’t comment on other hotel facilities as l only stayed one night and left early next morning so didn’t eat. I would certainly return.

The hotel and its surroundings were truly picturesque. The rooms were spotless, and while the restaurant offered a limited selection, the overall experience was pleasant. However, one concern was the presence of dead flies on the restaurant’s window sill. Given the warm weather, this issue should have been addressed promptly to maintain cleanliness

Could you with nuts and crisps. Said they have ran out,we have been 5 times ,and every timr run out

e was excellent, everyone we came into contact with was pleasant and extremely helpful. The breakfast was very good, well cooked and served with a smile. The only down side was though the room was beautiful, the heated towel rail was not broken and the flush on the WC was poor, and some of the wallpaper was peeling in some areas. Overall a very pleasant stay. Thank you

We have booked two nights at this hotel two adults and two childrens We could not stayed the second night because of the condition of the room it was smelly and very old. We had to leave. And we couldn't get the refund for the second night. I would not recommend this hotel to any one.its too far and smells and too old

The room was lovely. Clean and comfortable. The staff were welcoming but thin on the ground. Dinner was disappointing as only a lounge Menu was available but as i only wanted a simple Alternative it was quickly provided. Overall a pleasant 2 night break.