Rating & Review Keseluruhan Candlewood Suites DALLAS MARKET CNTR-LOVE FIELD by IHG

Tried to tell us our cards declined at check out and booking through expedia

Not friendly and not clean

The front desk person was nive but seem too distracted to really answer our questions.The shuttle was unreliable coming back from the airport but was awesome going to the airport.

We appreciated the location to Love Field! We were grateful for the kind staff! We will be back!

The staff seemed friendly and helpful, but I never had a working remote for the TV despite asking multiple staff members to fix or replace it. One guy gave me new batteries which didn't work, and one gal said she would have the engineer fix it and when I returned to my room after work, there was no remote and when I went back to the desk a third gal said no work order had been entered.

I like to stay here when I am flying in or out of Dallas love field. I almost always have a ground floor and it has always been very nice. There is a good restaurant right next door and I have enjoyed veru good food there.. I was here on a Sunday and it was closed but I have able to go to the hotels pantry and heat up a meal i bought in my room.. Shuttle drivers exceptionally nice.

The bed was amazing, but the AC in the room was messed up. One part of the room was cold as ice while the other part was so hot we couldnt sleep.

It had roaches. I informed the front desk & all they said was they would contact

Good place

Convenient location from UTSW but definitely needs some updating !! There were candy wrappers in the floor as we walked in and the carpet was sticky in front of the tv. Probably won't stay here again.

Surprised no hair dryer

Smells

The. keys to ur room dont work on the 1st try. Takes at least 4 times to work. Shampoo dispenser was broken.

Nice place

Property was very nice and taken care of

Hotel was nice & clean. Located off the highway near plenty of restaurants. The iron in our room wasn't working & we had to switch it out. The fan in the room was missing it's pull chain & was on a very high setting. We were unable to adjust it. It made a loud ticking noise like a clock. The toilet is really loud.

Very out dated room. No usb charging ports, only regular 3 prong outlets. Windows were paper thin, sounded like they were wide open. Noise from the highway was obnoxious. Bed was very comfortable and staff was very pleasant though. Kitchenette was perfect for my stay.

The staff, room etc were wonderful! However it is NOT in a safe area and has many guests who made the facility problematic. Drunken guests, openly smoking weed, dog poop on walkways. Security needs to step up around here. Location by highway with non stop motorists racing all night. The hotel itself was wonderful! Great amenities, comfortable rooms, pet friendly and no outrageous pet fees/deposits! Family friendly with full kitchen/plates/cook ware, silverware. Fair price for great amenities!

Property was not at all as described, second and third floors had squishy old floors inside and outside the rooms, nasty carpet, loud AC units, and the bathrooms were tubs and very old and gross. Classic Bait and Switch. The elevator was broke, the door to the secure shop was broke. Our bathroom door had a fist hole someone punched through it that was shoddily patched. Just terrible.

The only thing I did not like is the noise over my head. Those ppl were extremely walking as if they were coming through the floor starting at 11p until the early AM. I had to call front desk and even then it did not stop. I just did not want to keep calling up front. I think it’s ridiculous not to be able to get a good nights rest in a hotel. Next time I would be willing to stay somewhere else and pay a little more, which theses rooms were not cheap, just for noise purposes. Other than that, it was ok.