Rating & Review Keseluruhan La Quinta Inn & Suites by Wyndham Raleigh/Durham Southpoint

this property is average and need work. The curtains had spots, the tub was not clean, the coffee maker spilled the hot water. The front desk personnel were not friendly.

Always a pleasure staying at La Quinta's.

No one knew the channels on the TV. No one knew how much laundry was on 3rd floor or payment or quarter availability. I requested a wake up call so not to miss my flight~ no phone call. I left something in the room was told someone would call me no one did and when I called again to check I asked was it found~ uhhh I said yes or yes despondently. 100% sure no one wanted to be there and could give a crap about the reason they were being paid to do their job~ other than the utter do not care from staff all else I would give a high rating customer service ruined it.

This hotel seemed to be a place that was catering to long-time workers or people who were living at the hotel. We were not the only travellers there however. The hotel needs updating and renovation.

Disgusting property. Rundown pool was a swamp. The entire facility was gross broken elevator whole place smelled like weed loud food in the bed stains on the mattresses. Do yourself a favor and do not stay in the hotel.

Liked the room and breakfast.

Room/hotel wreaked of musty mildew.

We ended up only staying 1 night. BUT for an extended stay, a real fridge would have been nice. There is an in-room small fridge, but no freezer in it. Staff very polite, breakfast was very nice! Garden beautiful.

Room was damp and smelly. Mold on windows

My stay was for two nights. The room was clean. However...there was a dog in the next room that barked on and off both nights!! I placed TWO complaints with the front desk. They did NOTHING about it! Also, they tried to double charge me. I had to drive back to the motel after leaving because they did not return my call to fix it. HORRIBLE

Good stay with friendly front desk personnel throughout my stay. A little more attention needs to be placed on coffee pot that gets cold quickly and on the carpet toward he elevator going to the room. My room was very clean and even cleaned when I made a request. What was missing was a comfortable chair. The tv is too small for this room. It’s not ergonomic when on the bed, worst seating on that chair. A better and bigger screen would make a better experience. Toilets have a perfect A+. The only thing in the comfort of the room is the chair, a softer would have made it much more comfortable.

It was horrible, unfriendly, unexpected expenses and no advertised amenities, rude un helpful staff. And we were on a medical family trip

Clean

Tuvimos que pagar $75 dólares cuando llegamos no sabíamos que había que pagar adicional

Property was fine for what we needed it for!

The pictures in property description are not accurate. There is no gazebo, and apparently never was one. There is not or ever has been a hot tub. The lobby does not have a huge couch. And the pool was closed till Memorial Day, but that’s not mentioned either. There is also no comfortable chair in the room, just a desk chair.

The pictures in property description are not at all accurate. There is no gazebo, that I thought would be a good place to read a book or visit with friends. The lobby is not at all accurate. And there is no hot tub. And they don’t mention the dates that the pool is open. Not till Memorial Day. And summer in NC starts way before then.

No one at front desk at night, staff on phones, outlets don’t work in room, carpet musty and wrinkled (I tripped), elevator painfully slow, grounds in coffee, pool scummy, no chairs at business center, no snacks at fresh market, took act of god to get extra chair for room so I could work, did not get housekeeping for the 4 days we were there, giant pot holes in parking lot, refrigerator in room froze everything even though temp turned down, hairdryer falling off wall in bathroom, dirty walls. I’m sure this place was amazing 30 years ago!

Wonderful experience and felt safe and was close enough to work yo walk

The beds were comfortable and clean. The room overall needs a renovation mainly the bathroom. Everything seemed clean just the bathroom had rust in the bathtub, ceiling had water damage and the sinks water came out very fast. The hall carpet outside is coming up and needs replacing. Breakfast was basic including waffles, cereal, oatmeal and bagels. Front desk employees were somewhat friendly, I do want to give a shout out to a you d gentlemen at the front desk by the name James he was super helpful.