All very good

Great service

Bujan picked me up at the airport as pre-arranged and transferred me to the hotel. It was a pleasant comfortable journey and Bujan was friendly and hospitable. He proved equally friendly at the hotel checkin and efficiently got me set up in a well appointed spacious room with a nice view of the pool and garden for my short stay. I only wish the stay was longer. The next morning found me on my way after Brianca and her other colleagues got my account settled up and checked out. This would be a devine setting to stay at least a few days to relax and absorb the serenity.

Overall service staff are great We enjoyed our stay Kakori restaurant service and staff are great

I will never stay at this property again. The floors in the rooms are very dirty. The Front Desk charged my card 3 weeks ago and I am still trying to get my money back on my AMX. The room was prepaid with Expedia and the hold funds went thru and was not refunded. I have been working with the FO MGR-Krishna Sapkota. I emailed the hotel again today and no response. I will have to dispute with AMX at this point. It should not take 3 weeks to get a charge reversed. The amount charged was $417.66 in US Dollars. I requested to speak to the GM of the hotel and Krishna said he would handle it.

I was very impressed with this hotel! So that we extended one more night. Good customer service, helpful, friendly, professional. Room was fine with view. The hotel is huge and pool was nice. I highly recommend the Indian restaurant (we visited it twice) & the room service (was so good) and the outdoor lounge. Breakfast was very good & different than usual options. But needs more space if some groups attend the breakfast. Spa can be improved. Overall I recommend it and will book again if i visit Nepal in future.

excellent staff, great food and restaurant options with something always open.

Architectural was imagine absolutely fantastic landscape has been great I have been there before many years ago they have been update absolutely fantastic. The staff service from front desk to overall I will give 100%

The staffs are very friendly and helpful.

Hotel Excelente, café da manhã, muito bom, staff muito bom.

Valet taxi service was very overpriced.. Better to take taxi outside the hotel

All of the staff were very welcoming and accommodating. The food in each of the restaurants we tried was quite good. The Indian in particular was very good. Again serving staff were very helpful. The rooms are starting to show some age - but they are comfortable no major issues. However, both the mattress and pillows could be updated. The pillows were lumpy, not as comfortable as you'd expect in a Crown Plaza. We did request new pillows, which we brought to our room within minutes - but they were very similar to the original ones. Overall a comfortable property with good staff.

공항에서 30분 내외 거리에 위치한 호텔로 수영장을 포함한 대부분의 편의 시설을 갖추고 있습니다. 서비스는 매우 친절한 편이며 긴 역사에 비해 깔끔하게 관리되고 있습니다.

Great hotel with excellent service. Common areas are very well maintained but rooms are in need of an upgrade.

The hotel is great! Comfortable, excellent service and very good food. I overall had a great experience.

We loved the place

I’ve stayed in this hotel before and I know the condition very well. It’s old and once grand. The service I encountered was shocking.

Beautiful property is an oasis in otherwise teeming Kathmandu. Large, green area to stroll or just relax. Safe with tons of military and police support. Absolutely perfect staff--polite and friendly. Rooms large and well furnished. Quiet. Good shopping for souvenirs in gift shop and basement. Three very nice restaurants. Great pool area (sit and read now or swim when it's warmer). I would gladly stay there again.

Restaurants in the hotel was not good enough to enjoy the meal. And fitness club was too small and dark to use.

It was a great stay as the staff went over and above their daily duties to make the guest happy during their stay