Rating & Review Keseluruhan Best Western Executive Inn & Suites

Pretty decent.

It was very nice! The room was very clean and the service was phenomenal!!

Was great visit

So many things! First - they put us on the second floor… in a motel with no elevator… with two children under 10. It was very difficult to get our stuff in and out of the room. Breakfast was ok, but the eggs were overcooked and the bacon was undercooked. The pool was really cold - especially for an indoor pool. The staff was fantastic and were super helpful.

Staff was very friendly. Hotel was awesome beds comfortable we had our service dog with us. We went in one door and right there was our room which was so convenient for us. They have a buffet hot breakfast. It was really good. would definitely stay again.

When we got there, our room was very clean and the beds were incredibly soft. We had a refrigerator that was clean and the room was stocked with toiletries, and things like that. We had plenty of towels, but the room smelled of dog pee really bad. I ended up pouring an entire bottle of perfume around the room because I could not get over the smell. The water did not drain very well in the sink or the tub. We also had to keep turning the air conditioner off and on in order to cool off the room. The pool was fun for the kids, but the water looked dirty. I couldn't really tell if it was the water or the pool itself, but it looked very dirty and dingy. They did have plenty of fresh clean towels in the pool area to dry off with. There were 2 bathrooms, very close to the pool. Area so you didn't have to go all the way back to your room to use the restroom. They also have a small area for an exercise room. This included a treadmill, an elliptical and a stationary bike. You are allowed to bring drinks, including alcohol into the pool area because on the second night of our stay, we went to go swimming and there were about ten adults in there all drinking beer. My children and I didn't stay very long on this evening. I did not like them being around the alcohol. The first morning, we were not impressed with breakfast but apparently they change the menu every day so by the third day we had biscuits and gravy, which we loved and tasted amazing. All the staff were very nice and helpful.

Staff was great on check in. Room was clean with microwave, fridge, and coffee maker. The air conditioner did not work well. We were looking forward to the hot tub, but the jets did not turn on.

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The pillows were like rocks - flat and hard - barely bendable. There was an issue with the cable tv hookup as well.

Shady location, small rooms, not up to 3 star rating.

The best surprise is no surprise. Just the place we needed for an overnight stay on our trip out west. Easy to get to off the freeway. Room was clean and comfortable, staff pleasant and helpful and excellent. Would definitely recommend

very nice place to stay with family

The property was great. Very convenient location off the highway.

The room was very comfortable and clean.

AC did not work well, had to hold door handle just right in order to unlock. One positive, our room was quiet

Clean and friendly staff. Great breakfast

I love that you have a pool/hot tub and the free breakfast. The breakfast was delicious, best I’ve had from a hotel in a while. The four stars was because the hot tub was not hot at all, it was the same temp as the pool.

N/aa

Everything was clean and orderly. Staff was friendly and efficient. Breakfast was very good. Shower head in our room needed a little work.

Clean rooms and hotel. Great staff. There was no elevator.